AXA reviews

3.9

77% would recommend to a friend

(3,929 total reviews)
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Thomas Buberl

86% approve of CEO

62% positive business outlook

AXA has an employee rating of 3.9 out of 5 stars, based on 3,929 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

4K reviews
3.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Everyone at AXA are lovely to work with. The culture element of the company is great.

Cons

Training is poor. New members get thrown into the deep end. Constantly adding new targets to an already heavy workload. Focus on extra tasks instead of dealing with your own work. Constant phone calls and not much off line work

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AXA Response
4y
Thanks for taking the time to leave a review. I can see you have some thoughts on what you feel needs to be improved in your business area; remember to share those thoughts with management via the staff survey (pulse) or directly with your line manager?
1.0
Oct 28, 2021

AXA INSURANCE

Recommend
CEO approval
Business Outlook

Pros

Casual wear in office, free fruit in office every Fridays

Cons

No progression within AXA company, on average you have to stay with the company minimum 10 or 15 years to see any signs of promotion. No hybrid working, company prefer you to be working in the office full time, even though their job advert is misleading Very regulated environment, in general once you have completed work- you tend to have 5 separate audits on each work completed, and each audit you receive desperate feedback…. You have to go away and takes you another full day just to follow up on feedback and another day has gone to waste. Very stressful environment, you constantly feeling stressed due to the amount of work that is expected of you to be completed. On average 20- 25 cases you would be expected to be underwriting daily… as well as additional work on any feedback you have received on your previous work submitted- work constantly mounting up

1.0
Oct 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Not one good thing I can say about the place.

Cons

They tell you they support mental health from day one and that you can take as many calls as you feel comfortable with without feeling under pressure! A week into taking calls and they are stood being you asking you why you are on wrap for a minute and not on a phone call. Can't take annual leave when you want it, they will decline mostly every day that you put forward even your children's birthdays. Trainer was lovely from day one then once we started taking phone calls he switched to being so ignorant and unhelpful. Telling people they will be working certain shift patterns then having you work silly hours during the day. Every manager is clueless! You ask them a question and they either ignore you or say I don't know! The call flow is constant, no waits because they are so understaffed with people being off on the sick due to their mental health. When beginning axa you will be fed this wonderful tale about how good they are to work for, free pizzas and lunch...wait until your there a couple weeks. All changes. Nothing is ever good enough, your never praised just told what you can improve on and what you've done wrong. I can sit all day and go through the cons but I think that's enough to warn anyone.

Viewing 688 - 690 of 3,929 Reviews

Glassdoor has 8,397 AXA reviews submitted anonymously by AXA employees. Read employee reviews and ratings on Glassdoor to decide if AXA is right for you.