Little-to-no investment in product, under-staffed leading to poor support for customers, little-to-no agency as an individual contributor, middle management incompetent/unempowered, C-levels have deaf ears and make false promises.
My impression of senior leadership was that of shameless ladder-climbers: they understand the industry enough to talk a good game but will leave before projects results are apparent, claiming credit or deflect failure while advancing to the next rung.
Finally, many of the five star reviews are either very low on specifics or are from employees with scant tenure; my inner cynic finds these dubious.