Don't even know where to start. Management at Accelrys is concerned about ONE thing, and that's numbers. They simply do not care about the quality of the products (which is deteriorating); they care about the bottom line. They don't care whether people are qualified; they will hire more, cheaper people with little experience, and not try at all to retain knowledgeable people who make more. Your supervisor cares far less about helping you succeed than they care about hitting their numbers. But, if they don't hit their numbers, YOU get the blame. All of this this IS starting to show in the quality of the deliverables across the board. This was the culture for years while they positioned the company to be sold; which recently happened. The business model at the new owner, Dassault, is "outsource, outsource, outsource." So, as bad as it was getting, it will get even worse as departments are restructured and in many cases, outsourced. Longtime customers are also taking note, and the complaints are increasing. Accelrys does not care about these customers. They don't seem to have a metric that can distinguish happy and unhappy customers; they only have metrics around what was sold in the last three months. They will fire the people who make the products, and hire more people to sell the products. Key people high up in the organization are leaving. That is never a good sign.
Oh, and if they have a bad quarter, they panic, and start laying off people, despite the new parent company having hundreds of millions of dollars in cash in the bank.
