Accenture Customer Service (CSR) reviews

3.5

62% would recommend to a friend

(876 total reviews)
avatar

Julie Sweet

70% approve of CEO

60% positive business outlook

Customer Service (CSR) employees have rated Accenture with 3.5 out of 5 stars, based on 876 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Accenture is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

876 reviews
4.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning opportunities and growth here.

Cons

Too much focus on client

3.0
Apr 14, 2026

average

Recommend
CEO approval
Business Outlook

Pros

cool accounts to work on

Cons

not much guidance or support

4.0
Apr 14, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Decent working conditions at accenture

Cons

Decent working conditions at accenture but needs to hire a better management team

Viewing 10 - 12 of 876 Reviews

Glassdoor has 223,441 Accenture reviews submitted anonymously by Accenture employees. Read employee reviews and ratings on Glassdoor to decide if Accenture is right for you.