Accor reviews

3.9

78% would recommend to a friend

(2,198 total reviews)
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Sébastien Bazin

89% approve of CEO

66% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Jan 22, 2026

Positive work environment

Recommend
CEO approval
Business Outlook

Pros

Good workplace culture and flexibiliy

Cons

Pay is lower than average and salaries aren’t reviewed unless being promoted. Only adjusted modestly for inflation.

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Accor Response
5mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

client relationships, good work environment

Cons

Different shifts including night shifts

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Accor Response
5mo
Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and ​we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture
3.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a ups and downs

Cons

Always understaffed and some hotels is not cleaned

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Accor Response
6mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
Viewing 46 - 48 of 2,198 Reviews

Glassdoor has 4,949 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.