Does Accor pay their employees well?

According to anonymously submitted Glassdoor reviews, Accor employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Accor. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Accor?

78% of Accor employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Accor 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Accor?

Recepcionista (100) , Receptionist (81) , Front Desk Receptionist (68) , Revenue Manager (64) , Manager (40) , General Manager (39) , Assistant Manager (37) , Front Office Manager (36) , Sales Manager (33) , Duty Manager (32) , Guest Service Agent (29) , Réceptionniste (28) , Recepcionista Bilíngue (27) , Project Manager (25) , Food and Beverage Attendant (24)

What are the pros of working at Accor according to real employee reviews?

"Good benefits and advantages sometimes" ((in 86 reviews)); "Environment is great and people are understanding" ((in 81 reviews)); "Great team and very diverse" ((in 75 reviews)); "Colleagues were friendly and welcoming" ((in 58 reviews)); "Work life balance is good and you don't take work home with you." ((in 56 reviews))

What are the cons of working at Accor according to real employee reviews?

"Low salaries and progression to the top for a few same type of cultural fit profile." ((in 142 reviews)); "Poor management and not working on improving." ((in 106 reviews)); "Not much cons I would say but if I can pick one it would be low pay" ((in 83 reviews)); "Long hours and stressful sometimes" ((in 51 reviews)); "Big demands from the executive, long hours working but they don't give any appreciation." ((in 31 reviews))

What are the top reviewed Accor locations?

New York , Chicago , Austin , Los Angeles , Miami , Scottsdale , Washington , Waimea , San Francisco , San Jose , Boston , Doral , Middletown , Red Bay , Mount Kisco , Grand Rapids , Louisville , Carrollton , Dallas , Plano , Puerto Real , Carolina , Indianapolis , Ireland , Peru , Cincinnati , Columbus , Hilliard , Beverly Hills , Cypress

Accor reviews

3.9

78% would recommend to a friend

(2,198 total reviews)

Sébastien Bazin

89% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Career opportunities

3.6

Senior management

3.6

Compensation and benefits

3.5

Work/Life balance

Accor has an employee rating of 3.9 out of 5 stars, based on 2,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Dec 11, 2025

-

Finance

Recommend

CEO approval

Business Outlook

Pros

the work environment tends to be unprofessional, with frequent gossip. nothing good.

Cons

The salary is very VERY low, the team’s capability is limited, and there are no real prospects for advancement.

4.0

Dec 9, 2025

Good jov overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Good opportunities

Cons

Hard to innovate, too many layers of approval

Accor Response

7mo

Thank you for this review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

3.0

Dec 8, 2025

Good to start

Luxury reservation consultant

Recommend

CEO approval

Business Outlook

Pros

The team is supportive, the office space is beautiful, fun team events and initiatives, salary is decent and they offer health insurance. You will learn a lot about customer service, dealing with all types of clients, it's a good job to grow your skills

Cons

The tasks are monotonous, it's a call center type job. You will receive calls all day, sometimes up to 70. Rotational shifts.

Accor Response

7mo

Thank you for this review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

Viewing 52 - 54 of 2,198 Reviews

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Accor

Accor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

-

Good jov overall

Good to start

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