Accor reviews

3.9

78% would recommend to a friend

(2,198 total reviews)
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Sébastien Bazin

89% approve of CEO

66% positive business outlook

Accor has an employee rating of 3.9 out of 5 stars, based on 2,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Accor employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Provides good work life balance

Cons

There are no cons as observed

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Accor Response
8mo
Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture
4.0
Oct 22, 2025

Good company in general

Recommend
CEO approval
Business Outlook

Pros

Management that's not so rigid.

Cons

Too many initiatives have taken place over the years.

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Accor Response
8mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits, dynamic environment, good opportunities to enhance personal development.

Cons

Can be incredibly busy, poor retention, could do with more staff engagement and team building activities.

avatar
Accor Response
8mo
Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture
Viewing 64 - 66 of 2,198 Reviews

Glassdoor has 4,949 Accor reviews submitted anonymously by Accor employees. Read employee reviews and ratings on Glassdoor to decide if Accor is right for you.