Is Ace Hardware a good company to work for as a Customer Service Associate/Stocker?

Customer Service Associate/Stocker professionals working at Ace Hardware have rated their employer with 4.4 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of Ace Hardware employees being 3.7 out of 5 stars. Search open Customer Service Associate/Stocker Jobs at Ace Hardware now and start preparing for your job interview by browsing frequently asked Customer Service Associate/Stocker interview questions at Ace Hardware .

Does Ace Hardware pay Customer Service Associate/Stocker employees well?

Customer Service Associate/Stocker professionals rate their compensation and benefits at Ace Hardware with 4.1 out of 5 stars based on 43 anonymously submitted employee reviews. This is 31% better than the company average rating for salary and benefits. Find out more about Customer Service Associate/Stocker salaries at Ace Hardware.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (381) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (33) , Stocker (29) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 300 reviews)); "Great coworkers and fast paced job" ((in 152 reviews)); "Flexible hours and discounts" ((in 127 reviews)); "Good benefits thats the only thing good about this place." ((in 92 reviews)); "Good work environment to be in" ((in 88 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 366 reviews)); "Poor Management engagement with employees" ((in 189 reviews)); "The current manager expects employees to teach themselves how to mix paint and fuel/start Stihl equipment." ((in 70 reviews)); "No room for advancement" ((in 36 reviews)); "there were no trainings provided" ((in 35 reviews))

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Ace Hardware

Ace Hardware Customer Service Associate/Stocker reviews

4.4

99% would recommend to a friend

(43 total reviews)

John Venhuizen

99% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (43 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Associate/Stocker employees have rated Ace Hardware with 4.4 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Customer Service Associate/Stocker professionals have an excellent working experience there. Ace Hardware is rated 25% above average by Customer Service Associate/Stocker professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

43 reviews

3.0

Feb 9, 2021

Okay

Overnight stocker

Recommend

CEO approval

Business Outlook

Pros

Work was fine when done correctly.

Cons

Pay wasn't the highest or lowest.

3.0

Jan 9, 2021

Work review

Cashier/stocker

Recommend

CEO approval

Business Outlook

Pros

Gained experience Improved my customer service skills

Cons

Long shifts, low flexibility, low wage

5.0

Nov 30, 2020

Great

Overnight stocker

Recommend

CEO approval

Business Outlook

Pros

Great benifits and 401 k

Cons

Tons of overtime and manual 6th days

Viewing 34 - 36 of 43 Reviews

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Ace Hardware

Ace Hardware Customer Service Associate/Stocker reviews

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Great

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