Is Ace Hardware a good company to work for?

Ace Hardware has an overall rating of 3.7 out of 5, based on over 4,093 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 64% of employees would recommend working at Ace Hardware to a friend and 54% have a positive outlook for the business. The best reviews about Ace Hardware have been left by employees working as Store Associate , Retail Store Manager and Customer Service .

Does Ace Hardware pay their employees well?

According to anonymously submitted Glassdoor reviews, Ace Hardware employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Ace Hardware. This rating has been stable over the past 12 months.

How satisfied are employees working at Ace Hardware?

64% of Ace Hardware employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ace Hardware 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (381) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (33) , Stocker (29) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 300 reviews)); "Great coworkers and fast paced job" ((in 154 reviews)); "Flexible hours and discounts" ((in 128 reviews)); "Good benefits and time off" ((in 105 reviews)); "the good work environment in the office" ((in 83 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 372 reviews)); "Poor Management engagement with employees" ((in 182 reviews)); "bad managers that make cooming to work no fun" ((in 71 reviews)); "there were no trainings provided" ((in 41 reviews)); "No raise after four years of employment!" ((in 31 reviews))

What are employees saying about Ace Hardware layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ace Hardware layoffs and their outlook for job security at Ace Hardware in 2026.

What are the top reviewed Ace Hardware locations?

Oak Brook , Chicago , Colorado Springs , Oakbrook Terrace , Atlanta , Wilton , Denver , Loxley , New York , Phoenix , Houston , West Jefferson , Rocklin , Washington , Dallas , Moxee , Gainesville , Minneapolis , Tucson , Raleigh , Austin , Indianapolis , Fort Myers , Miami , Wilmer , Orlando , Princeton , Cincinnati , Columbus , Los Angeles

Ace Hardware reviews

3.7

64% would recommend to a friend

(3,907 total reviews)

John Venhuizen

80% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,907 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,907 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews

3.0

Jul 26, 2012

Just an OK place to work

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good benefits and a performance based bonus

Cons

Senior staff does not support change. If it is not a concept developed by ACE it will not be listened to. Middle and senior management will not protect staff from the wrath of the plant manager. At the distribution level, you can not assure your continued employment with great production results. If you get on the bad side of the plant manager you will not be successful. You will work holidays in an unheated and non air conditioned environment.

4.0

Jul 24, 2012

Ex Store Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Image of giant corporation but actually locally owned stores tailored to the community they serve.Can give you the feel of running your own business, depending on how oh hands the owner is.

Cons

The locally owned factor means each store will be managed differently. It all depends on the owner.

5.0

Jul 20, 2012

Sales associated

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great place to work and great customers to work for. Small atmosphere but vast assortment of essential hardware items. Mostly individual own and gives it the mom and pop feel that the big box places can't come close to. The one I work at the owners are husband and wife, I always tell customer that not only do they care abut their customers needs hardware wise they cater to findng the unique items that both husband and wife can enjoy shopping together. Like for example two old goats cream or one of a kind home decor.

Cons

Only one con I can think of is that being smaller and individually owned the pay is slightly lower.

Viewing 3625 - 3627 of 3,907 Reviews

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Jobs at Ace Hardware

Ace Hardware

Ace Hardware reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Just an OK place to work

Ex Store Manager

Sales associated

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Jobs at Ace Hardware