Ace Hardware reviews

3.7

65% would recommend to a friend

(3,904 total reviews)
avatar

John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Aug 28, 2014

Great Place To Work

Recommend
CEO approval
Business Outlook

Pros

So much fun. I got to work with some great people and interact with fantastic customers. Most of the people I worked with were repeat customers I would see on a weekly basis. I loved it.

Cons

Pay sucked. Started at 8.25 an hour and that didn't change at all.

5.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Ace has Customer Service training that works. If you do the steps with every customer, every time, you will make loyal customers.

Cons

Product training can be difficult with our small 5000 sq ft store, because we don't have "Departments". All 7 employees work the entire store. Cutting keys, mixing paint, electrical, plumbing, and running registers. We're not big enough to have cashiers.

Viewing 3691 - 3693 of 3,904 Reviews

Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.