Ace Hardware reviews

3.7

65% would recommend to a friend

(3,904 total reviews)
avatar

John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Oct 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Always learning something new about DIY projects and products, one on one interaction with customers, getting to help people out to solve or fix problems and projects for their homes and businesses.

Cons

The pay and benefits were terrible (started at barely over minimum wage, got 2 paid days after a year) and the customer service expectations were unreasonable at times while trying to achieve the sales numbers set by the corporate heads.

3.0
Oct 2, 2013

Excellent international retail experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ace offers a strong corporate structure, and has become a household name in many countries around the world. In most countries their products and service are second to none.

Cons

Ace needs to provide more value added to international franchisees. In many cases, the international management team needs to take a more customer-centric approach to the business.

5.0
Sep 24, 2013

Enjoyed the job

Recommend
CEO approval
Business Outlook

Pros

Fun job that you meet a lot of cool people and learn a lot.

Cons

Customers can be sexist at times.

Viewing 3775 - 3777 of 3,904 Reviews

Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.