Ace Hardware reviews

3.7

64% would recommend to a friend

(3,904 total reviews)
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John Venhuizen

81% approve of CEO

55% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 30, 2011
Recommend
CEO approval
Business Outlook

Pros

To get experience in a wide variety of minimum wage fields, to have a secure and relatively friendly environment, and to ensure flexible hours for a student or retiree. Good social interaction with the community. It is a very friendly, customer oriented store. From personal experience-I have always gotten the days off that I needed, and combined onerous schoolwork with a simple means of income.

Cons

The work is demanding, unrewarding, and underpaid. Students are abused into terrible conditions and harder work than older employees in the same position, as well as disrespected. From personal experience-I'm going to UIUC electrical engineering in the fall, and management thinks that I need to be told how to count products, and doesn't trust that I can remember how to clean the store- a list was provided daily for two years. I once cleaned out a drainage ditch or garbage for half an hour (we are next to a fast food store) and the manager came out because he didn't believe I had done the work, looked at my handiwork, and told me to pick a single leaf up; simply to avoid admitting he was wrong and I had done my job.

3.0
Jul 22, 2011
Recommend
CEO approval
Business Outlook

Pros

It was a small Mom & Pop store with a laid back atmosphere. Management gave employees some autonomy. The customers were the best part of the job.

Cons

There was no praise for doing a good job, and management also didn't like to answer questions. A family ran the store so no chance to move up in the organization. Politics and favoritism played a part as well.

1.0
Jun 25, 2011
Recommend
CEO approval
Business Outlook

Pros

The owners were nice. Liked helping customers

Cons

No training Poor management No work family balance Long shifts

Viewing 3865 - 3867 of 3,904 Reviews

Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.