Ace Hardware reviews

3.7

64% would recommend to a friend

(3,904 total reviews)
avatar

John Venhuizen

81% approve of CEO

55% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 9, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Very Flexible Hours 2. Easy going, friendly atmosphere 3. Low stress levels 4. Not too much is expected of you that would stray from your job description

Cons

1. Below average pay for the amount of work you are expected to do. 2. Raises are never anything worth it.

4.0
Feb 20, 2010

Field Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Much satisfaction from working with independent business people that come to the organization from diverse backgrouds. Compensation and benefits are competitive to similar organizations.

Cons

Frequent changes in corporate strategy and direction from top management every few years.

4.0
Feb 10, 2010

customer service rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

most ace hardware stores are locally owned an operated, so all of your managers know your name. if you do a lot of home improvement you will enjoy the discounts.

Cons

the job is based on customer service. the ability to communicate with the customer is a must. our largest customer is the baby boomers so if you are a twenty something be prepared to have your youth viewed as a lack of experience in home repairs.

Viewing 3886 - 3888 of 3,904 Reviews

Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.