Ace Hardware reviews

3.7

64% would recommend to a friend

(3,910 total reviews)
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John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Apr 21, 2025

Great place to work.

Recommend
CEO approval
Business Outlook

Pros

Great super friendly environment and people.

Cons

May be difficult if not proficient in Spanish.

1.0
Apr 20, 2025
Recommend
CEO approval
Business Outlook

Pros

I cant think of any. This little hardware store had plenty of opportunities to do better and be more fair to ALL of the employees but missed the mark many, many times at there employees expense.

Cons

Bad management, encouraged and recruited fellow employees to spy, not tell the truth and gang up on another employee creating unsurity, uncomfortable work days, snide remarks from other associates, lies about the other employee, made the employee feel bad for asking questions when unsure telling the employee they asked questions as if they had never seen that particular job before. Odfw is different from customer to customer. Some are more detailed and require a different knowledge of where to go and look on the screen. I had not done that particular look up and asked how to look it up and that was used against me and a reason along side that I didn't fit in to let me go. I wasn't given the same training opportunities as the other associates in fact they stopped training me telling me I didn't need to know how to do that and or that is for other associates to know and not you. I jad to wing it most days afraid to ask questions if I happened to second guess myself. They used outside untrue hearsay to pass judgement on me that had nothing to do with work I jad to watch over my shoulder every day.and I had to ask to be included in company issues. They told me hours would be cut due to slow season. I was the only one who's hours were cut. I have pics of the schedules to prove it. They encouraged me to clean saying I was good at it and well at least the store was clean since I've been there. I had to clean or I would be just standing around because all work was delighted to others and little scraps here and there for me. If you can imagine the work environment for me there and the treatment encouraged by management by the other associates?? I cried every day. I was not born to fit in I was born to stand out and never would I ever consider even trying to fit in to such a group of people ever. It makes no matter how many people dislike me for speaking my truth here and now. Those people don't pay my bills or suffer along side me or make me feel better for the wrong and the injustice shown me there at that job. Not a one of them. Because of this job I'm losing my place to live and face homelessness in a new state in a new town where I don't know anyone.

4.0
Apr 19, 2025

Good Part Time Job

Recommend
CEO approval
Business Outlook

Pros

Generally not that stressful for a retail job Management was willing to work with you Free training for hardware knowledge during slow times

Cons

Minimum wage at start No benefits You have to talk to customers who can be unreasonable

Viewing 484 - 486 of 3,910 Reviews

Glassdoor has 4,096 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.