Pros
The best part of working at Ace Hardware Lafayette, Ca, is the staff.
Cons
Ace Hardware is independently owned and operated. The experiences from one store to another will be completely different. Unfortunately, here at Ace Hardware in Lafayette, it is as bad as it can get. This Ace Hardware in Lafayette is the reason for government regulation. The store operates as if it is 1970. How? It is rather laughable but, you clock in and out on a computer, but payroll hours are paid from a paper schedule for what is scheduled and not what you worked. So if you are scheduled until 6, and you actually finish at 6:10... you're outta luck cause you will only be paid until 6. This always works in the owner’s favor. Always. The scheduling is a complete mess. Many requests are never honored, and employees need to frequently "remind" and resubmit for time they have already requested. As well, when time is given, no modifications are done to compensate for the missing crewmember from the schedule. This always results in being understaffed with no one to help open or close the store. There are zero cash handling procedures. Zero. If there are money shortages, you can rest assured that through guessing and false accusations they decide which cashier may be responsible. They have "disappeared" associates from the schedule based on no evidence what-so-ever other than suspicions. Culture, at the very top, is complete rot. Any great company understands that the most important asset in any business are the employees. Not here. At Ace Hardware Lafayette, the philosophy is that employees are a necessary evil. Communication from the top is nil. As well, there is a hostile and un-motivating work environment through verbal attacks and name calling. It's not uncommon for the staff to be referred to in derogatory ways, such as stupid. To further impact this negative work environment is that fact that there is no HR to file complaints to. With this, they run the store in a highly unethical way, and there is no one they are accountable to... Benefits? None. Zero. Nada. In fact, while the Covid19 pandemic raged, and every retailer was compensating staff with hazard pay, the owners of Lafayette wouldn't even consider it. They could care less if you put your health in danger so they could make a buck. Do yourself a favor, McDonalds is better.
