Is Ace Hardware a good company to work for as a Customer Service Associate/Stocker?

Customer Service Associate/Stocker professionals working at Ace Hardware have rated their employer with 4.4 out of 5 stars in 43 Glassdoor reviews. This is a higher than average score with the overall rating of Ace Hardware employees being 3.7 out of 5 stars. Search open Customer Service Associate/Stocker Jobs at Ace Hardware now and start preparing for your job interview by browsing frequently asked Customer Service Associate/Stocker interview questions at Ace Hardware .

Does Ace Hardware pay Customer Service Associate/Stocker employees well?

Customer Service Associate/Stocker professionals rate their compensation and benefits at Ace Hardware with 4.1 out of 5 stars based on 43 anonymously submitted employee reviews. This is 31% better than the company average rating for salary and benefits. Find out more about Customer Service Associate/Stocker salaries at Ace Hardware.

What are the top reviewed jobs at Ace Hardware?

Sales Associate (642) , Cashier (381) , Sales Associate/Cashier (199) , Retail Sales Associate (102) , Manager (80) , Assistant Manager (75) , Store Manager (56) , Warehouse Specialist (54) , Customer Service Representative (50) , Associate (39) , Sales (37) , Sales Floor Associate (36) , Warehouse Associate (33) , Stocker (29) , Department Manager (23)

What are the pros of working at Ace Hardware according to real employee reviews?

"Great people to work with and can get some really good items at the sale they have for the employees." ((in 300 reviews)); "Great coworkers and fast paced job" ((in 154 reviews)); "Flexible hours and discounts" ((in 128 reviews)); "Good benefits and time off" ((in 105 reviews)); "the good work environment in the office" ((in 83 reviews))

What are the cons of working at Ace Hardware according to real employee reviews?

"Due to the low pay and lack of opportunities company has extremely high turnover and brain drain." ((in 372 reviews)); "Poor Management engagement with employees" ((in 182 reviews)); "bad managers that make cooming to work no fun" ((in 71 reviews)); "there were no trainings provided" ((in 41 reviews)); "No raise after four years of employment!" ((in 31 reviews))

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Ace Hardware

Ace Hardware Customer Service Associate/Stocker reviews

4.4

99% would recommend to a friend

(43 total reviews)

John Venhuizen

99% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (43 reviews)

Ratings by demographic groups

Race / Ethnicity

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Customer Service Associate/Stocker employees have rated Ace Hardware with 4.4 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Customer Service Associate/Stocker professionals have an excellent working experience there. Ace Hardware is rated 25% above average by Customer Service Associate/Stocker professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

43 reviews

2.0

Feb 29, 2024

Waste of time

Night stocker

Recommend

CEO approval

Business Outlook

Pros

It's a job thats about it

Cons

Low pay Not fulfilling hours Management seems clueless Insurance is 200 out of pocket before it kicks in

4.0

Sep 3, 2023

It's a good workplace with good people.

Stocker

Recommend

CEO approval

Business Outlook

Pros

+ Very friendly people and coworkers + Manager is friendly and understanding (Most of the time) + Wide selection of products to learn about + Air conditioned building

Cons

- Usually understaffed (Has had to close on some Sundays due to it) - Employee training is often neglected

5.0

May 7, 2023

Ok

Overnight stocker

Recommend

CEO approval

Business Outlook

Pros

Quality team or coworkers you work with

Cons

Depends on owners for quality of the job

Viewing 13 - 15 of 43 Reviews

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Ace Hardware

Ace Hardware Customer Service Associate/Stocker reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Waste of time

It's a good workplace with good people.

Ok

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