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      Ace Hardware

      Engaged Employer

      Ace Hardware reviews

      3.7

      65% would recommend to a friend

      (3,904 total reviews)
      avatar

      John Venhuizen

      80% approve of CEO

      54% positive business outlook

      Ratings by category

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Diversity & inclusion

      3.3

      Senior management

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Oct 4, 2014

      Enjoyable but with little opportunity.

      Sales/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great customers as well as co-workers. Good to work around family issues.

      Cons

      Little opportunity to advance as well as little reward for hard work and reliability. Also , considerable bias shown to younger employees and family friends.

      1.0
      Oct 4, 2014

      Good learning experience terrible work environment

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are numerous opportunities to learn new things. With over 30,000 products in most stores, there are plenty of opportunities for self-motivated individuals to acquire unique, valuable skills. Also, given the inherently diverse clientele who frequent hardware stores, expect to learn a lot about customer service. Meaningful interactions with customers often develop into workplace friendships, with many customers being familiar on a first-name basis.

      Cons

      Horrible pay. Long hours. Inept management at many locations. Given that the company is franchise based, it can be very hit or miss regarding the quality of coworkers and managers. At the location I worked at, almost no one received raises, and even those with 30+ years of experience seldom earned more than $10 per hour. Additionally, expect zero opportunities for advancement. Once you are in a role, you will stay there until you are dead or quit.

      Viewing 238 - 240 of 3,904 Reviews
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      ReviewsAce Hardware reviews

      Glassdoor has 4,090 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.