Ace Hardware reviews

3.7

64% would recommend to a friend

(3,905 total reviews)
avatar

John Venhuizen

80% approve of CEO

54% positive business outlook

Ace Hardware has an employee rating of 3.7 out of 5 stars, based on 3,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Hardware employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Jul 8, 2009

Nice place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ace is a very nice place to work. The teams and departments are very friendly and welcoming. Mid-level management is accessible and open. Performance appraisals are timely and you always know where you stand in your career. Ace has a strong belief in the importance of work-life balance.

Cons

Ace not a fast-moving company or culture, which is frustrating for many new employees. Technology and data are very limited. There is an old-boys network that is slowly eroding.

4.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

The hours are more family friendly than a big box store. There is a small town feel to these stores, where you have a chance to get to know the regular customers.

Cons

The biggest downside is working 3 weekends a month and the pay is lower than the big box stores. There is also an expectation from customers that every employee has an exhaustive knowledge of every department. While most of us have a general knowledge of every department, explaining how to re-wire or re-plumb a house is beyond many of us lowly sales people (yes, people get really mad and treat you like you are an idiot, it's frustrating).

Viewing 265 - 267 of 3,905 Reviews

Glassdoor has 4,091 Ace Hardware reviews submitted anonymously by Ace Hardware employees. Read employee reviews and ratings on Glassdoor to decide if Ace Hardware is right for you.