Ace Parking reviews

3.6

60% would recommend to a friend

(572 total reviews)
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John Baumgardner

65% approve of CEO

51% positive business outlook

Ace Parking has an employee rating of 3.6 out of 5 stars, based on 572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Parking employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

572 reviews
1.0
Sep 20, 2024

Not worth the PTSD

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

With how many locations there are, you *might* end up with a decent manager.

Cons

You're going to want to read this before you think about working here.... (spoiler: I know the job market is tough, but it's not worth the mental health effects to work here) This company was started in 1950, and it’s still being run like it’s the 50’s. It is Boomer-led, antiquated, filled with nepotism, racism, sexism, misogyny and transphobia. Your first red flag is that one of their values is “Family,” but is more like having thanksgiving dinner with a bunch of racist uncles. They don’t want to hire anyone with tattoo’s, piercings, or colored hair, and openly talk about how trans people are “confusing." They are constantly bringing up politics in the workplace. It’s embarrassing that they call themselves a professional organization, because this is the worst company I have ever worked for. Just check their leadership page online to see not one person of color in a leadership position. There’s no diversity higher up in the company, and hiring managers express that they don’t want to hire “people from the hood” or women for “men’s positions.” They get their diversity awards because all of their line level, minimum wage employees are struggling minorities. This is also the kind of company where if a woman speaks up or stands her ground, the men with fragile masculinity will call her a b****. When it comes to their HR department, they will only do what they are legally required to do and not an OUNCE more. They could not care less about their employees, which is shown by their consistent 100% turnover. The HR leadership (with nepotism) is a joke, evidenced by the fact they can’t keep an HR rep longer than a year. Despite all of this, they will never look inwardly and realize they are the problem, even though they are the common denominator…. The CEO makes millions, takes frequent vacations, while they pay their line-level employees the lowest amount possible, so much so that they need to unionize just to get treated with any dignity. They love to make employees overwork multiple roles with no extra pay, and call it a “training phase” with the notion they will discuss pay bumps later on (spoiler, you will never get a raise for all that extra work). There are no actual performance reviews, KPI’s, or measurements when it comes to evaluating performance. If they simply think you’re not meeting their unrealistic expectations, they will give you the humiliating option of being demoted or fired.

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Ace Parking Response
1y
Thank you for sharing your feedback. We're sorry to hear about your negative experience, and we take concerns like these very seriously. At ACE, we are committed to fostering an inclusive, supportive, and respectful workplace for all employees. While we know we have room for improvement, we are actively working to address areas like diversity and employee development to create a more positive and equitable work environment. Your input helps us in our ongoing efforts to grow and improve.
2.0
Sep 17, 2024

Mediocre

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to gain experience in service and risk management

Cons

Poor work-life balance, lack of resources for staffing, personal advancement of career, and incentives.

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Ace Parking Response
1y
We appreciate you taking the time to share your experience and for your dedication during your years at ACE Parking. While we're pleased you gained valuable experience in service and risk management, we understand your concerns about work-life balance, staffing resources, and career advancement. Your feedback is important, and we’re committed to making improvements in these areas to better support our employees.
3.0
Sep 11, 2024

Tons of Changes Needed

Recommend
CEO approval
Business Outlook

Pros

Good colleagues and managers but that’s about it.

Cons

Outdated technology, process needs lots of improvement and employees need to be cared for a little more.

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Ace Parking Response
1y
Thank you for your feedback and for being part of our team. We're glad to hear you’ve had positive experiences with colleagues and managers, and we recognize that improving our technology and processes is essential. We appreciate your suggestions and are committed to exploring ways to enhance both automation and advancement opportunities for our employees.
Viewing 52 - 54 of 572 Reviews

Glassdoor has 586 Ace Parking reviews submitted anonymously by Ace Parking employees. Read employee reviews and ratings on Glassdoor to decide if Ace Parking is right for you.