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      Ace Parking

      Engaged Employer

      Ace Parking reviews

      3.6

      60% would recommend to a friend

      (572 total reviews)
      avatar

      John Baumgardner

      65% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Ace Parking has an employee rating of 3.6 out of 5 stars, based on 572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ace Parking employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      572 reviews
      3.0
      Aug 26, 2025

      Valet Captaining is mid

      Valet captain
      Recommend
      CEO approval
      Business Outlook

      Pros

      You manage a team of valets, building supervisory and people-management skills. Constant interaction with guests helps sharpen communication, conflict resolution, and hospitality skills. You meet high-profile guests, executives, or repeat customers, which can open doors to other opportunities. Being in charge of luxury or high-value vehicles builds a reputation for accountability. You’re the point of contact for complaints, logistical issues, or emergencies, which develops quick decision-making skills. Experience as a captain can lead to management roles in hospitality, real estate services, or operations. Every day is different, with a fast-paced, high-energy atmosphere.

      Cons

      Coordinating a team and keeping guests happy during rushes can be overwhelming. You’re accountable for your team and the cars—any damage or mistakes may fall back on you. Nights, weekends, and holidays are often required, especially at hotels, restaurants, or event venues. While tips can supplement income, base pay and career growth can be limited unless you transition into broader management. If runners underperform, you shoulder the responsibility, even if it wasn’t your direct action.

      avatar
      Ace Parking Response
      10mo
      Thank you for sharing your experience and for your many years of service at ACE. We’re glad to hear that the Valet Captain role has helped you build leadership, communication, and hospitality skills, as these are exactly the kinds of opportunities we want this position to provide. We also recognize the challenges you mentioned, including the pressure of coordinating teams during rushes, the scheduling demands of nights and weekends, and the responsibility Valet Captains carry when issues arise. Your perspective and comments on pay, career growth, and accountability are important, and we are reviewing ways to provide clearer advancement opportunities and better support for captains to lead teams towards success. We appreciate your feedback and remain committed to making the role both rewarding and sustainable for those who take on its responsibilities.
      1.0
      Aug 10, 2025

      Good job if you have thick skin

      Parking enforcement officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and ease of work

      Cons

      Huge turnover rate, contracted work with little job security. At will employment

      avatar
      Ace Parking Response
      11mo
      Thank you for sharing your perspective and for your time with ACE. We’re glad to hear you’ve found the pay and work manageable, but we understand your concerns about turnover, job security, and clarity around workplace rules. We recognize the importance of consistent communication and will continue working to ensure expectations are clearly defined for all team members. Your feedback is appreciated and will help us improve the experience for our employees.
      4.0
      Aug 7, 2025

      Good place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are very understating and had flexible schedules available

      Cons

      Raises were next to nothing. It's hard to work your way up

      Viewing 73 - 75 of 572 Reviews
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      ReviewsAce Parking reviews

      Glassdoor has 586 Ace Parking reviews submitted anonymously by Ace Parking employees. Read employee reviews and ratings on Glassdoor to decide if Ace Parking is right for you.