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I was just googling my company to see what people say about us and I found a couple negative reviews here by current employees and just had to respond. WOW. I took notes on some of the outright nonsense. I am a father with three teenage kids and some of the whining and lack of accountability reminds of them. The shameful thing is the person writing the negative review is an adult. So here goes. The reviewer said roughly the only pros are a flexible schedule and free lunch once a month. Really? We also have a couple parties a year that are NOT cheap, great healthcare and 401k benefits and a very positive and upbeat culture. I will list other pros as I address the supposed cons from the previous review. The reviewer stated we are firing people right up to Christmas. Yes, that does happen. This is a business and that is real life. Sorry. To get fired here, you know WELL in advance that it is coming. They give you all kinds of chances, coaching,etc. I have walked into the office of upper management several times for advice, help, etc. If this person does not take advantage of ALL the tools and assistance they have to do this job, well, whatever. That is their problem and they will take that lousy attitude to their next job. Yes our business gets slow around Christmas. Anyone with some sense and rudimentary business skills will prepare for that. That is true of any job that involves selling some sort of product, including debt management programs. I have sold real estate, advertising and cheeseburgers. Sales is sales. Maybe this just isn't your thing. This person also said leads are pumped to "lifers". Um...NO. Everything here is very fair. In fact, it is extremely fair. We have even implemented a new system that makes it even more equal. We all have access to the same information, files, etc. This person said we do not get credit for cancelled deals. Well OF COURSE you don't. This is a business. How can you be paid for something that no longer exists? Part of being a successful salesperson is spending 80% of your day on new business and 20% of your day on old business. I give all my clients my direct number and tell them to call me whenever they feel like it. I take each one of my clients very seriously and that is how my co-workers operate as well. We actually help people here at Freedom Debt Relief. I save people hundreds of dollars off their monthly expenses right away and then our negotiations team saves them thousands, often TENS of thousands by the time they are done. I am very proud of what I do. I have years of experience in non-profit work and my reputation is that of a very moral person. This is a VERY moral company and I would not work here if it were otherwise. Some of the people I talk to are in tears and freaking out. I help them to get their lives back on track. What we do is not for the faint of heart I guess, but it is a very meaningful and important thing we do here. So yes, you have to "babysit" your clients. So what. They call us because we are the number one in America. That is no accident. We became that way because we DO babysit our clients. When people are in debt, they are emotionally raw and they might cancel if you don't call them occasionally to see how they are. I would think that would be common sense. This person stated we are micromanaged. Wow. I have been gainfully employed for 26 years. I have had a number of bosses over the years. I KNOW what micromanagement is and it is a miserable thing. My team leader at Freedom Debt Relief is SO far from a micro manager....I just do not get that. He expects me to do my job and if I am not doing what I am supposed to, yes, he will intervene. That is true of any setting unless you are self employed. As long as I am doing my job, my boss completely leaves me alone. I am a professional, he trusts me and so I have a very calm and even fun workday. I do not get that. And I know all the team leaders here by first name and they are ALL very nice and helpful people. Which leads me to another ridiculous criticism...this person said no one knows each other here. Maybe you just are not a very sociable person. I am friends with people on my team, people on other teams. We hang out after work several times a year. We are like a little family. I have had chats with the co-founders of this company! Several times! In the office and offsite. And I am not in the top ten of the employees here. I am pretty average in my performance. You know who is to blame for my average performance? ME. No one else. Even as an average performer (and a few months underperforming) my income was still in the $50k range. With a few tweeks, I will most likely make $80k or more next year. I honestly do not know how this person is making less money or what they are doing all day.They deserve to be fired. I love this place. I just do not understand what this negative reviewer is talking about. It comes off as very delusional.

Great people to work with, and it's a company that actually values input from employees. Freedom is a leader in the industry in every way. It is rapidly growing and there are good opportunities to move up quickly for those with the right skillset and motivation.