Acumen reviews

3.1

30% would recommend to a friend

(394 total reviews)

Thomas MaCurdy

5% approve of CEO

22% positive business outlook

Acumen has an employee rating of 3.1 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acumen employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

394 reviews
2.0
Feb 27, 2017
Recommend
CEO approval
Business Outlook

Pros

- Great exposure of working on real world data problems. - Flexible working hours - Smart and motivated group of colleagues

Cons

- High turnover rate - Poor upper management and communication with the staff

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Acumen Response
9y
Thank you for your review of the company. We are working hard to identify and resolve the issues which cause our high turnover. In addition, we are adding things to promote better communication throughout the company. Please stop in to HR anytime - we welcome suggestions!
2.0
Feb 24, 2017
Recommend
CEO approval
Business Outlook

Pros

- Interesting projects that offer great exposure to the healthcare field through projects that matter and working with big data. - Flexible work environment - they seem to let people work remotely all the time. - Smart and diverse set of colleagues. - Some competent managers, but it really is dumb luck where you end up as analysts do not typically get a say in which teams they are assigned to and once assigned have little mobility within the company. - You can progress up the management chain if you prove yourself worthy. This is uneven though as some teams seems to value dynamism and encourage employee growth whereas others have very stringent management styles that stifle growth.

Cons

- Massive retention issues and low gross pay that are incompatible to living comfortably in the Bay area. - Long work hours and concurrently low hourly wages. More recently, they seem to be having issues attracting strong talent meaning that competent analysts bear a disproportionate burden of work. - Turf wars among upper management seem common. This can make for a fairly toxic environment with a lot of back biting that make for lots of negative interactions for junior analysts. - Poor management and lack of communication. Managers always seem to be on the defensive, sometimes for no explicable reason. - Employees are viewed as disposable, no matter how long they've worked at the company or what they've done for it. - Lots of unhappy employees, which makes for a demotivating environment overall. This is not surprising given the issues outlined above. - None of these issues are unique to my perspective and have been documented by multiple parties over several years. Take them seriously if you are considering working at the company. Ultimately, the cons outweigh the pros and that does not bode well for the company.

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Acumen Response
9y
Thank you for your thoughtful review. We are developing programs to address many of these specific issues. The company is actively recruiting and hiring more senior management to enable the company to develop into Best Company material. HR would love to hear from you regarding any of these issues and any possible recommendations for improvement.
2.0
Jul 30, 2014
Recommend
CEO approval
Business Outlook

Pros

Acumen hires most staff straight out of undergrad, so younger employees have the opportunity to make more substantial contributions and salaries here than they might be able to do elsewhere. Depending on what project you’re placed with, the work itself can be quite interesting and impactful. The SAS training program is really great and will set you up for life as long as you put it to use, which you’ll get a chance to do regardless of which project you end up on. Work-life balance has improved a lot over the years, and more recently they’ve been able to provide perks such as annual bonuses, free lunches once a month, and free bagels every Friday.

Cons

If you’re applying here expecting to do the labor or social policy work advertised on the company’s website, don’t bother because those projects are long gone. There’s not a whole lot of mobility between teams/departments—except if you’re underperforming and the company won’t fire you so they just make you someone else’s problem—so you’ll likely be stuck working on the same thing the entire time you stay. Even if the project is interesting, it will undoubtedly get old after a while. Career growth for Acumen’s longer term employees, or those that come in with some work experience or an advanced degree under their belts, is non-existent. The company seems to assume at this point that most people will stay for one to two years max and move on, which has become a self-fulfilling prophecy. If you do end up staying longer than that, best of luck to you, as inertia can be a mighty powerful thing (see note about about salaries). They don't really think about what they're going to do with people before they hire them, so a lot of PhDs end up doing the same work as those with just a bachelors, just on marginally more interesting projects. These people rarely stay very long either. HR and the "directors" or "group leads" or whatever they're calling them this week (seriously, these titles are what they decide to spend time on?) are, with a few exceptions, pretty out of touch with what happens on a day-to-day basis around the company and what employees really care about and need to be and stay happy. There is a lot of gossiping and secret keeping that goes on, particularly surrounding merit increases and promotions. Nearly all company wide announcements tout continued efforts to "increase transparency" after a company wide survey revealed that everyone had caught on to the shadiness that was going on, but they're selectively transparent about things that don't really matter (like shuttle times and vending machine options). People are generally quick to jump to conclusions about employees' competencies and performance based on hearsay, and rarely, if ever, take the time to do their research before making decisions. The CEO, while clearly brilliant, likes to involve himself in projects when he finds out that they're running just fine without him, and typically ends up doing more harm than good - alienating the clients, berating employees, and creating unnecessary work for already stretched resources.

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Acumen Response
11y
We appreciate you taking the time to write this feedback. We take all feedback into consideration and make changes accordingly.
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Glassdoor has 432 Acumen reviews submitted anonymously by Acumen employees. Read employee reviews and ratings on Glassdoor to decide if Acumen is right for you.