Acumen reviews

3.1

30% would recommend to a friend

(394 total reviews)

Thomas MaCurdy

5% approve of CEO

22% positive business outlook

Acumen has an employee rating of 3.1 out of 5 stars, based on 394 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Acumen employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

394 reviews
3.0
Jul 11, 2017
Recommend
CEO approval
Business Outlook

Pros

- Intelligent people working at the company - Impactful work - Interesting clients if you are interested in health policy - Room to grow and learn if you are lucky enough to be on a good team with a good manager (this is my case, others are not so lucky) - Yoga classes on Fridays - Introduction of Town Halls to address changes and other things that affect employees - The lagoon is great to walk around - Relaxed dress code - Pet-friendly - Compensation is relatively competitive

Cons

- Anti-social co-workers. At company lunches most people just grab a plate of food and eat at their desk. Many older employees are not welcoming to new employees. This could also be a function of high turnover rate (another con), resulting in people not knowing who is new or not. - Hypocrisy of upper level management. They preach communication and transparency, but changes to the structure of the company are made regularly with little to no notice. Most recently, one person found out their team was being split, and 10 minutes later she had her first meeting with her new team. - Some managers are very checked out, and do not care to support their teams, instead becoming a source of frustration - Inconsistency of HR rules. Although there are strict rules about promotions/management opportunities, these seem to be disregarded if you know the right people - Hypocrisy regarding work/life balance. For example, Acumen offers Yoga classes (great!). At yoga class, someone from HR will remind you that you need to go back to work if you haven't completed your hours for the day! (not so great). Additionally, during new hire orientation HR stresses reporting your hours on your timesheet, preferably keeping track of each 15 minute increment. Work/life balanace is a product of your manager/team. Although my team believes in work/life balance, other teams work 12 hour days regularly. - Social events are hit or miss. An event advertised as a "summer party" was essentially a snack vendor promotion event.

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Acumen Response
8y
Thank you for taking the time to write such a thoughtful review. I appreciate your feedback and we are implementing programs that do just that. I hope you find that our new programs meet your needs and provide the culture you are looking for. We will continue to elevate the skills of our managers to bring a good experience to all employees.
1.0
Jan 15, 2019

Run away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sometimes the dogs that people bring are cute

Cons

Oh boy. I will narrow it down to the major downfalls and mention only a few of the many, many other issues I had with working here. 1 Respect. I did not feel my personal “non work” time was respected. At all. It was quite common for my former teammates to work many, many hours over and above 40 hours per week. I did so as well, easily averaging more than 55 hours per week. I never felt I could make any plans after work because I literally did not know when I would be able to leave. It was absolutely horrible and caused me no small amount of stress. 2 Expectations. Shortly after I was hired it became clear that I needed to learn a lot more technology skills than were listed in the job description. I already had average skills in general and above average with some software, but rather than invest in training me, I was left to “figure it out” most of the time and felt ridiculed for asking for guidance or resources. To be clear, I was eager to learn and wanted to do my job. I was unable to do so because the instructions were a riddle written in a language I don’t know and then hidden all over the galaxy. Everyday I had to go on an epic journey just to decipher what the issue IS— let alone begin to address it! 3. Mystery Priorities. Tasks and projects would frequently be assigned to me without regard for my capacity or time to actually complete them. When I brought this up, which I had to do regularly, I was made to feel less than and was given very negative feedback. I cried almost every day at this job, and I wasn’t the only person sobbing in the ladies room. Here is an example of what I mean. I am Working on a long-term project (many months long) and managing many day-to-day tasks. Near the end of the day, say after 4pm, several tasks that I have never done before would be assigned to me—not by a manager but by a coworker—with a due date of today. Now, I had already scheduled the rest of my day as being consumed by my normal tasks. I inquire as to the priority level. The answer makes me feel like I should never again utter an inquiry that could possibly Question The Importance Of The Task. So I cancel my plans after work and knuckle down. Now, say something like this happens a lot. Well, maybe I should schedule time in the afternoon— what a novel idea! I do so, I come in earlier, I stop taking a lunch break or any break at all, and soon enough you have your normal day: arrive early, complete as many tasks as you possibly can without regard to quality because there are Just Too Many Tasks, slam down some free coffee, open up that long term project that you were just told isn’t quite on the right track but there’s nothing wrong with it but maybe if it was just different and work on making it different, be introduced to some new hire, have many tasks you know nothing about or next to nothing about assigned to you by random people on your team, research how to complete said tasks, answer questions from other teams about ongoing issues, answer questions from your own team about ongoing issues, have a meeting, try to ignore the dogs barking in the hallway, book a meeting room so you can have an hour of quiet, have some person you’ve never spoken to before Ping you on Skype asking if they can use the room for an Important Meeting With A Client, surrender the room without hearing so much as a thanks, continue blowing through the tasks you think you may know how to do and hope for the best, reread the mystery tasks that somehow have to be done by today so says A Person, have a cry in the ladies room, have four more meetings—one of which you end up having to lead, return to your desk to find More Tasks Due Today, and all the while your phone never stops ringing. 4 Culture. The inhumanity of the culture I experienced at this job is illustrated by this anecdote: a male colleague spills a thermos full of coffee on the floor while in the audience of a presentation. The copious amount of coffee immediately floods the area, soaking peoples’s shoes & misc. rather than get up, apologize, and gather materials to sop up the mess, he ignores it completely as if it never happened. As if he didn’t just soak people’s feet and bags and notebooks in warm, weak coffee. That is about how much consideration I felt from most people here. 5 Benefits. As far as actual benefits, there is the usual health and retirement options. I consider these a Con because, in addition to modest pay, the modest benefits leave much to be desired.

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Acumen Response
7y
Hi - I am sorry we did not meet your expectations. It seems there are a lot of areas where you had a different perception of how the organization should be versus the actual work place. Thank you for your recommendation about collaboration and we wish you the best in your future endeavors.
1.0
Apr 19, 2016
Recommend
CEO approval
Business Outlook

Pros

nice view decent place to start your career right after college

Cons

salary is just ok; no work/life balance; people are leaving at a rapid rate; many people are stuck at Acumen because the H1B visa Acumen sponsors is a non-profit H1B. and it is hard to ask them to sponsor green card for you even though you have been working there for more than three years!

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Acumen Response
10y
Please feel free to reach out to our HR department or stop by during their open hours to discuss this in person.
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