With their heads up their rears
Pros
Schedule according to your daytime availability. Paid sick, vacation, holidays, and "show-up" time. Offer health insurance at 80% out of their pocket for FT employees = affordable. Paid miles between clients, paid time between clients, paid miles taking clients to appointments or running their errands.
Cons
High turn over in management means there is always someone on the low end of the learning curve, often getting it wrong. PT employees can't afford full health care coverage. Starting wage barely over minimum; raises are preset at 1, 3, 5, 7, 10 and 15 years at no more than 25 cents max per hour per jump. "Training" for office personnel is minimal which often leaves field employees doing their job for them in scheduling... Office personnel get to wear multiple hats, hiring, firing, write ups, maintaining lots of files and also going out into the field to do intakes on new or returning clients, and In-Home visits on all clients.... And that's just the Service Coordinators. Now everything that can be transferred to corporate in Chicago area has, making it a more confusing at the local level.