Addus HomeCare reviews

3.5

60% would recommend to a friend

(892 total reviews)
avatar

Dirk Allison

69% approve of CEO

51% positive business outlook

Addus HomeCare has an employee rating of 3.5 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Addus HomeCare employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

892 reviews
2.0
Jan 13, 2014
Recommend
CEO approval
Business Outlook

Pros

You get to know many people and make some new friends. The feeling that you've helped someone to stay in their home so they don't have to go to a care home.

Cons

Dead end, low paying job. There's no way to advance unless you are a relative or you're a pet of management. Management is always short staffed.Management never calls when there's a cancellation. No schedule you can access. You have to keep schedule in your head or make your own. When a client passes away or leaves Addus you have no idea what has happened to that client. You have to be able to compartmentalize your emotions so you don't get hurt.

3.0
Jan 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Treat employees well, Compensation is adequate, Niche program in healthcare market

Cons

Disorganization in upper management. Great ideas on the future of healthcare but no execution to get these ideas to materialize into a concrete plan.

1.0
Jan 6, 2014
Recommend
CEO approval
Business Outlook

Pros

I love being able to satisfy clients. If a problem arises, like their home care aide does not show up, and I'm able to find a replacement within 15 minutes - that is success to me.

Cons

My biggest pet peeve is people who don't ever go to work. That is what I did. I staff and restaff home care aides who call off or never show up for their client. It makes me angry that these clients depend on a service and I fail finding a replacement. This company makes promises to new clients that they will ALWAYS have an aide there to service. That's a flat out lie because there have been countless times where I call everyone (25 HCAs) on the "Best Fit" link and don't receive calls back - then I move to an employee listing. In total of trying to find 1 home care aide, I call over 60-70 aides and no one wants to work. The branch doesn't care and it makes me mad because it makes me look incompetent and that I cannot "do my job". I get paid $14 an hour, which is more than many companies out there and I am thankful for that, but this job should get paid more for all the ridiculous things that happen. It is stressful and annoying and I am so happy I am gone.

Viewing 874 - 876 of 892 Reviews

Glassdoor has 939 Addus HomeCare reviews submitted anonymously by Addus HomeCare employees. Read employee reviews and ratings on Glassdoor to decide if Addus HomeCare is right for you.