Is Adecco a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Adecco have rated their employer with 3.0 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of Adecco employees being 3.5 out of 5 stars. Search open Customer Service (CSR) Jobs at Adecco now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Adecco .

Does Adecco pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Adecco with 2.5 out of 5 stars based on 167 anonymously submitted employee reviews. This is 21.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Adecco.

How happy are Customer Service (CSR) professionals working at Adecco?

24% of Customer Service (CSR) employees at Adecco would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service (CSR) professionals have also rated Adecco with a 2.6 rating for work-life-balance, 2.8 rating for diversity and inclusion, 2.6 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Adecco?

Recruiter (468) , Customer Service Representative (231) , Recruitment Consultant (206) , Consultant (185) , Administrative Assistant (113) , Warehouse Associate (110) , Chargée De Recrutement (108) , Warehouse Worker (94) , Branch Manager (89) , Chargé De Recrutement (79) , Associate (67) , Manager (66) , Contractor (63) , Software Engineer (58) , Auxiliar De Logística (53)

What are the pros of working at Adecco according to real employee reviews?

"The pay was good and I only had to be out of the house for at most two days a week." ((in 429 reviews)); "The people who work there at the staff level are usually great people to work with." ((in 230 reviews)); "Good culture really enjoyed it" ((in 129 reviews)); "Good work life balance and working at Google was amazing." ((in 127 reviews)); "Staff is friendly and were able to set me up with a job right away on 2 separate occasions." ((in 124 reviews))

What are the cons of working at Adecco according to real employee reviews?

"No benefits unless you have accumulated 6 months of full time work and currently are full time" ((in 296 reviews)); "Poor management and don't care about the employees" ((in 286 reviews)); "The salaries are low and the retention rate is also low." ((in 220 reviews)); "Benefits stink and theres no communication" ((in 116 reviews)); "The hours are long (10 hours) and you will have to do weekends." ((in 88 reviews))

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Adecco

Adecco Customer Service (CSR) reviews

3.0

24% would recommend to a friend

(167 total reviews)

Denis Machuel

28% approve of CEO

28% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.6

Culture & values

2.6

Work/Life balance

2.6

Senior management

2.5

Compensation and benefits

2.5

Career opportunities

Customer Service (CSR) employees have rated Adecco with 3.0 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Adecco is rated 22% below average by Customer Service (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

167 reviews

5.0

Nov 5, 2015

Fast Results

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Updates often on new jobs. Quick to set appointments. Connects you to the employers who are seeking employees.

Cons

Many jobs are temporary or seasonal jobs. Other than that no problems at all.

1.0

Oct 18, 2015

worst company EVER

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are NO pros at all.

Cons

No breaks, 12 hour shifts, work every other weekend, and no raise in 4 years. Staff in Orlando are totally useless, no idea of what we do, or how our schedules work. Several of us have been called non team members for simply refusing to work extended hours and shifts which greatly upset our already crazy schedule and long hours. Senior members get passed over for promotion, and rules are made and then changed for one employee, but not another. This is by far the worst company I have ever worked for. It's a shame really, the job is actually kind of cool, too bad they care nothing for their employees. Leaving as soon as I can find another job...

4.0

Oct 1, 2015

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible with scheduling A lot of good people work here You stay busy so time flies by at work

Cons

Work was somewhat seasonal, they can and will cut back on hours if work slows down Very limited breaks Constantly monitored by management

Viewing 151 - 153 of 167 Reviews

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Adecco Customer Service (CSR) reviews

Ratings by category

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Fast Results

worst company EVER

Customer Service Representative

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