Is Adecco a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Adecco have rated their employer with 3.0 out of 5 stars in 167 Glassdoor reviews. This is a lower than average score with the overall rating of Adecco employees being 3.5 out of 5 stars. Search open Customer Service (CSR) Jobs at Adecco now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Adecco .

Does Adecco pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Adecco with 2.5 out of 5 stars based on 167 anonymously submitted employee reviews. This is 21.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Adecco.

How happy are Customer Service (CSR) professionals working at Adecco?

24% of Customer Service (CSR) employees at Adecco would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service (CSR) professionals have also rated Adecco with a 2.6 rating for work-life-balance, 2.8 rating for diversity and inclusion, 2.6 rating for culture and values and 2.5 rating for career opportunities.

What are the top reviewed jobs at Adecco?

Recruiter (468) , Customer Service Representative (231) , Recruitment Consultant (206) , Consultant (185) , Administrative Assistant (113) , Warehouse Associate (110) , Chargée De Recrutement (108) , Warehouse Worker (94) , Branch Manager (89) , Chargé De Recrutement (79) , Associate (67) , Manager (66) , Contractor (63) , Software Engineer (58) , Auxiliar De Logística (53)

What are the pros of working at Adecco according to real employee reviews?

"The pay was good and I only had to be out of the house for at most two days a week." ((in 423 reviews)); "The people who work there at the staff level are usually great people to work with." ((in 235 reviews)); "Good culture really enjoyed it" ((in 132 reviews)); "Good work life balance and working at Google was amazing." ((in 128 reviews)); "Staff is friendly and were able to set me up with a job right away on 2 separate occasions." ((in 119 reviews))

What are the cons of working at Adecco according to real employee reviews?

"No benefits unless you have accumulated 6 months of full time work and currently are full time" ((in 301 reviews)); "Poor management and don't care about the employees" ((in 290 reviews)); "The salaries are low and the retention rate is also low." ((in 224 reviews)); "Benefits stink and theres no communication" ((in 119 reviews)); "The hours are long (10 hours) and you will have to do weekends." ((in 83 reviews))

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Adecco

Adecco Customer Service (CSR) reviews

3.0

24% would recommend to a friend

(167 total reviews)

Denis Machuel

28% approve of CEO

28% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.6

Culture & values

2.6

Work/Life balance

2.6

Senior management

2.5

Compensation and benefits

2.5

Career opportunities

Customer Service (CSR) employees have rated Adecco with 3.0 out of 5 stars, based on 167 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Adecco is rated 22% below average by Customer Service (CSR) professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

167 reviews

3.0

Mar 10, 2015

Distant contact as employed by Adecco but work for their client company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I fell comfortable talking to the recruitment staff if any problems, they are easy to talk to. Pay is above minimum wage, and rises after few months (this might be in control of client company but unsure) Recruitment process was simple and easy, as was their interview. I started immediately, the day after my interview. Have had no further direct interaction with Adecco to make further comment. R

Cons

Difficult to get hold of them by telephone, easier to email if possible. Not had much direct interaction with Adecco to make any further comments.

4.0

Feb 10, 2015

Good job for high school graduates

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Paid breaks 401k benefits No uniforms

Cons

Mandatory under time Nothing else great job

4.0

Jan 9, 2015

Seasonal CSR at eBay Enterprise

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good place, good company to work with, pay is decent,

Cons

to much turn over in management staff, staff can be at times standoffish,

Viewing 160 - 162 of 167 Reviews

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Adecco

Adecco Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Distant contact as employed by Adecco but work for their client company

Good job for high school graduates

Seasonal CSR at eBay Enterprise

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