Is Adobe a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Adobe have rated their employer with 4.2 out of 5 stars in 87 Glassdoor reviews. This is a higher than average score with the overall rating of Adobe employees being 4.1 out of 5 stars. Search open Technical Support Engineer Jobs at Adobe now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Adobe .

Does Adobe pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Adobe with 3.5 out of 5 stars based on 87 anonymously submitted employee reviews. This is 15.8% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Adobe.

How happy are Technical Support Engineer professionals working at Adobe?

91% of Technical Support Engineer employees at Adobe would recommend their employer to a friend. This rating has increased by 16% in the past 12 months. Technical Support Engineer professionals have also rated Adobe with a 3.7 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.0 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Adobe?

Software Engineer (627) , Computer Scientist (316) , Senior Software Engineer (227) , Account Executive (140) , Member Of Technical Staff (140) , Research Intern (135) , Customer Success Manager (123) , Product Manager (122) , Intern (116) , Technical Consultant (116) , Account Manager (107) , Technical Support Engineer (97) , Program Manager (95) , Manager (92) , Senior Computer Scientist (87)

What are the pros of working at Adobe according to real employee reviews?

"Good work/life balance (the lights would always turn off at HQ around 5:30!)" ((in 1289 reviews)); "perks are amazing and people are great" ((in 830 reviews)); "good work culture and WLB" ((in 505 reviews)); "Good salary and perks and stock options" ((in 323 reviews)); "Good stock options and pay" ((in 303 reviews))

What are the cons of working at Adobe according to real employee reviews?

"Middle managements has too much power and if you get a bad manager then you are out of luck" ((in 261 reviews)); "Frequent layoffs and have to perform well to keep the job." ((in 88 reviews)); "No work from home :(" ((in 72 reviews)); "Less growth opportunities for certain roles" ((in 68 reviews)); "Every couple of months our middle to upper management tell us that the company needs to take some kind of new direction." ((in 59 reviews))

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Adobe

Adobe Technical Support Engineer reviews

4.2

91% would recommend to a friend

(87 total reviews)

Shantanu Narayen

78% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Culture & values

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

Technical Support Engineer employees have rated Adobe with 4.2 out of 5 stars, based on 87 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Adobe is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

87 reviews

5.0

Jun 17, 2026

Top-notch work-life balance, but stock performance lags

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is top level

Cons

underperformed stock price due to anti-software wave

1.0

Jun 9, 2026

Poor work culture with unresponsive HR support

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Cab, Food, Less Office Space

Cons

Work culture is poorer just liek startup or service based companies. They have hired people from service based companies like recruiters who makes fun of students when they join Adobe and follow bad hiring practices. If you open an ERC case for any complaint against these things then they never get on to call with you or reply to you, they simply support the managers. I never felt like being heard even once.

4.0

Jan 10, 2026

Good Company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Edu Fund Wellness Fund trips

Cons

Work pressure work Load increment

Viewing 1 - 3 of 87 Reviews

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Adobe Technical Support Engineer reviews

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Ratings by demographic groups

Reviews by job title

Top-notch work-life balance, but stock performance lags

Poor work culture with unresponsive HR support

Good Company

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