Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Good work/life balance" ((in 26 reviews)); "People in my center were great to work with!" ((in 26 reviews)); "Training can be good" ((in 17 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews)); "Great employees to work with." ((in 12 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 62 reviews)); "Horrible upper management." ((in 60 reviews)); "Managers are above are back and forth with what they want." ((in 24 reviews)); "Long hours and on call duties" ((in 19 reviews)); "Managers show to much favoritism in regards to themselves and their coworker friendships." ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

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Advance America

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.6

Career opportunities

3.5

Senior management

3.5

Compensation and benefits

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

5.0

Sep 18, 2018

20+ Years and Still Love It!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Provides products and service for valued customers when they have a need. 2. Great benefits. 3. Excellent support from Senior Management. 4. Closed on Sunday. 5. Opportunities for advancement.

Cons

As an employee for 20+ years, I have no real cons to report. I’m still here for a reason. Advance America is a great company.

5.0

Sep 17, 2018

Training program and ongoing training is excellent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They care about you and your family

Cons

Keeping up with the industry changes

5.0

Sep 11, 2018

15 Year Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very Professional, Development Opportunities, Very grateful for the career Advance America has given me

Cons

Extremely busy work schedule is challenging, but this has helped me become a stronger manager

Viewing 733 - 735 of 984 Reviews

Jobs at Advance America

Collections Agent (Remote)

United States

View job

Bi-Lingual Collections Agent (Remote)

Consumer Lending Sales Specialist - Full Time

Systems Operations Specialist (932327)