Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 30 reviews)); "Good work/life balance" ((in 28 reviews)); "Training can be good" ((in 22 reviews)); "Paid holidays off." ((in 20 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 15 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 65 reviews)); "Poor upper management ." ((in 62 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 17 reviews)); "There is no room for advancement" ((in 12 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (984 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

3.0

Aug 31, 2016

Not horrible but they could do WAY better

Center manager

Recommend

CEO approval

Business Outlook

Pros

Sick days, always room for growth, bonus (if you do not live in a bad debt area which is impossible where I am), floating holidays, points, rewards, great benefits.

Cons

Always short staffed, can not take paid time off, cheap on equipment, have to buy toilet paper on a site for $8 when I can get the same for $4, GO PAPERLESS in all areas already, hire DDOs that have no loan experience, need to promote with in or with experience, pay is not worth the stress as a manager in a store holding checks of 200 or more,

4.0

Aug 22, 2016

Divisional Director of Operations

Divisional director of operations

Recommend

CEO approval

Business Outlook

Pros

Great experience and growth with this company in the earlier years.

Cons

Company went public laid off great people who gave the company a solid foundation.

3.0

Aug 20, 2016

Center Assistant Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Paid vacations, flexibility in schedule making. The work is easily understandable with applied training. Small office with opportunity to work at other stores if coverage is needed. Decent benefits package offered.

Cons

Late days with hours running 9-6:30 and 8-730 on Fridays. Potentially high risk of robbery. Not enough insentives to motivate employees to sell as much extra product( beyond payday loans) as management wants.

Viewing 826 - 828 of 984 Reviews

Jobs at Advance America

Strategy & Strategic Program Manager

Systems Operations Specialist (932327)

Sr. Consumer Lending Specialist

Sr. Consumer Lending Specialist

Advance America

Advance America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not horrible but they could do WAY better

Divisional Director of Operations

Center Assistant Manager

Jobs at Advance America

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