Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"People in my center were great to work with!" ((in 31 reviews)); "Good work/life balance" ((in 30 reviews)); "Training can be good" ((in 19 reviews)); "Paid holidays off." ((in 17 reviews)); "They do offer quarterly bonuses if the center and division do well overall." ((in 16 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Very difficult to hire employees that want to work hard and well for low pay." ((in 60 reviews)); "Poor upper management ." ((in 59 reviews)); "Managers are above are back and forth with what they want." ((in 21 reviews)); "Long hours and on call duties" ((in 19 reviews)); "There is no room for advancement" ((in 13 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

3.0

Jul 13, 2016

Industry at a crossroad

Manager

Recommend

CEO approval

Business Outlook

Pros

A very good place to become familiar with short term consumer lending.

Cons

Advancement opportunities are limited to the future success of the industry.

3.0

Jul 7, 2016

Was great until Upper Management Changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work family. You get to know people in your area by forming business partners. Great customers. Get to be creative. Half days on Saturdays. No Sundays or holidays.

Cons

Upper management. Upper management. Upper management.

4.0

Jul 2, 2016

Very good company. I loved the work

Csr1

Recommend

CEO approval

Business Outlook

Pros

Helping others and forming bonds with my customers and learning the state and federal laws

Cons

Collections can be rough depending what center you're in. And always a chance of robbery..

Viewing 832 - 834 of 984 Reviews

Jobs at Advance America

Systems Operations Specialist (932327)

Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Sr. Consumer Lending Specialist

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Industry at a crossroad

Was great until Upper Management Changes

Very good company. I loved the work

Jobs at Advance America

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