Does Advance America pay their employees well?

According to anonymously submitted Glassdoor reviews, Advance America employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Advance America. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Advance America?

68% of Advance America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advance America 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Advance America?

Assistant Manager (107) , Customer Service Representative (100) , Center Manager (97) , Manager (39) , Divisional Director of Operations (30) , Customer Service Representative (CSR) (22) , Store Manager (22) , Assistant Center Manager (17) , Branch Manager (17) , Area Manager (10) , Divisional Director (10) , Consumer Lending Sales Specialist (8) , Customer Service Manager (CSM) (8) , Divisional Training Manager (8) , Branch Sales Manager (7)

What are the pros of working at Advance America according to real employee reviews?

"Great work life balance here" ((in 28 reviews)); "People in my center were great to work with!" ((in 28 reviews)); "Training can be good" ((in 21 reviews)); "Great employees to work with." ((in 13 reviews)); "Paid holidays off." ((in 13 reviews))

What are the cons of working at Advance America according to real employee reviews?

"Poor upper management ." ((in 61 reviews)); "High expectations for little pay." ((in 61 reviews)); "Managers are above are back and forth with what they want." ((in 23 reviews)); "Long hours and on call duties" ((in 18 reviews)); "No bonus" ((in 16 reviews))

What are employees saying about Advance America layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Advance America layoffs and their outlook for job security at Advance America in 2026.

What are the top reviewed Advance America locations?

Spartanburg , Houston , Detroit , Cleveland , Orlando , Columbus , Los Angeles , Jacksonville , Miami , Montgomery , Knoxville , Bakersfield , Tampa , Birmingham , Mobile , Dallas , Memphis , Indianapolis , Riverside , Columbia , Warren , Grand Rapids , Sacramento , San Diego , Baton Rouge , Pensacola , Huntsville , Tuscaloosa , Chicago , Saint Louis

Advance America reviews

3.7

68% would recommend to a friend

(984 total reviews)

Jessica Rustin

76% approve of CEO

62% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews

1.0

Mar 7, 2016

Terrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None other than the fact that I got paid

Cons

Felt morally bankrupt after I left the company. Getting people in a loan cycle that they can't get out of in giving loans to people who are not mentally capable of making the decisions

5.0

Mar 6, 2016

Customer Service Representative

National cash advance

Recommend

CEO approval

Business Outlook

Pros

Paid holidays, float days, sick time and vacations are awesome! Benefits are nice also.

Cons

The hours are not available if you want over time.

1.0

Mar 5, 2016

Worst company I've ever worked for.

Assistant center manager

Recommend

CEO approval

Business Outlook

Pros

Meeting new people. Nothing good about the company itself.

Cons

Poor pay. Safety is not regarded. (No glass between the customers and the employees.) Field calls are completed alone. Lack of respect from upper management. Terrible hours. Full-time is considered 32 hours. Gossip. Upper management does not follow confidentiality rules. Rumors are constantly swirling. No recognition where it is due. No help. (Common response when asking a question is "read policy IQ" or "call help desk." Neither of which help in most situations. Customers are not treated equally. There are a million more.

Viewing 856 - 858 of 984 Reviews

Jobs at Advance America

Consumer Lending Sales Specialist - Full Time

Bilingual Consumer Lending Sales Specialist - Full Time

Consumer Lending Sales Specialist - Full Time

Advance America

Advance America reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible

Customer Service Representative

Worst company I've ever worked for.

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