Advance America reviews

3.7

67% would recommend to a friend

(984 total reviews)
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Jessica Rustin

76% approve of CEO

62% positive business outlook

Advance America has an employee rating of 3.7 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance America employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

984 reviews
2.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers are awesome and the location is great.

Cons

The collection calling is ridiculous besides making hundreds of calls a day you have customers coming in which makes it almost impossible to get through the calls and if not completed by the end of the day(fulltime) you are to stay over, so if you have children and/or your children have extra curricular activities you might as well cancel those plans. Over the past several months the company has implemented new policies and expanded the workload without any raises. Lastly make sure you get all the needed information as far as leave and short-term/long-term disability, because they will get over on you if they can. The company doesn't have your best interest in mind when it comes to paying you for your leave.

3.0
Aug 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Family Oriented. Will always allow you to take care of sick babies at home. Bosses are very understanding of family problems etc etc. This company was always very understanding of many of my co-worker's needing to take care of kids.

Cons

The atmosphere changed, shifted. Went from being customer service focused, to sales focused. They only wanted us to sell sell sell, no matter the cost. Always wanted us to push products on customers even awful products that the customer didn't want. If you're a great salesmen, more power to you.

1.0
Jul 4, 2015

Don't waste your life

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Sundays off (for now) I don't have any more pros even though it's trying to make me add some.

Cons

Worst management I have ever experienced ANYWHERE. How does senior management not know that their DDOs are treating everyone like inferior prison inmates instead of employees. Or do they just not care? These people have no idea how to talk to people much less manage them. I was raised to believe it doesn't matter how much money either of us make or what our title is I'm not better than anyone else, but no one else is better than me either. Allll DDOs need to be given that chat.

Viewing 19 - 21 of 984 Reviews

Glassdoor has 995 Advance America reviews submitted anonymously by Advance America employees. Read employee reviews and ratings on Glassdoor to decide if Advance America is right for you.