Is Advance Auto Parts a good company to work for as a Sales Associate/Key Holder?

Sales Associate/Key Holder professionals working at Advance Auto Parts have rated their employer with 2.3 out of 5 stars in 19 Glassdoor reviews. This is a lower than average score with the overall rating of Advance Auto Parts employees being 3.1 out of 5 stars. Search open Sales Associate/Key Holder Jobs at Advance Auto Parts now and start preparing for your job interview by browsing frequently asked Sales Associate/Key Holder interview questions at Advance Auto Parts .

Does Advance Auto Parts pay Sales Associate/Key Holder employees well?

Sales Associate/Key Holder professionals rate their compensation and benefits at Advance Auto Parts with 1.3 out of 5 stars based on 19 anonymously submitted employee reviews. This is 70% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Key Holder salaries at Advance Auto Parts.

How happy are Sales Associate/Key Holder professionals working at Advance Auto Parts?

12% of Sales Associate/Key Holder employees at Advance Auto Parts would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Sales Associate/Key Holder professionals have also rated Advance Auto Parts with a 1.3 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.7 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at Advance Auto Parts?

General Manager (552) , Sales Associate (355) , Retail Parts Pro (284) , Commercial Parts Pro (138) , Store Manager (103) , Assistant Manager (95) , Commercial Account Manager (88) , Key Holder (84) , Manager (79) , Assistant General Manager (70) , Driver (68) , District Manager (66) , Salesperson (66) , Retail Sales Associate (64) , Delivery Driver (43)

What are the pros of working at Advance Auto Parts according to real employee reviews?

"The benefits are good and you will learn many things if you are not a vehicle expert." ((in 209 reviews)); "Flexible hours and pay." ((in 130 reviews)); "Great coworkers and learn so much." ((in 103 reviews)); "If you get a good GM it is easy for a great team member to move up." ((in 80 reviews)); "Good work environment and people" ((in 77 reviews))

What are the cons of working at Advance Auto Parts according to real employee reviews?

"Low pay for entry level and part time positions even if experience calls for a higher wage." ((in 513 reviews)); "Poor management focuses on unreliable KPI numbers other than actually looking at each store for what they need." ((in 263 reviews)); "Development teams resource managers do not heed the input and recommendation from Product managers" ((in 127 reviews)); "There was no work/life balance" ((in 65 reviews)); "Raises are a slap in the face." ((in 65 reviews))

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Advance Auto Parts

Advance Auto Parts Sales Associate/Key Holder reviews

2.3

12% would recommend to a friend

(19 total reviews)

Shane O’Kelly

Not enough data to show CEO approval

Ratings by category

3.3

Career opportunities

3.0

Diversity & inclusion

2.7

Culture & values

2.5

Senior management

1.3

Work/Life balance

1.3

Compensation and benefits

Sales Associate/Key Holder employees have rated Advance Auto Parts with 2.3 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Sales Associate/Key Holder professionals have an average working experience there. Advance Auto Parts is rated 35% below average by Sales Associate/Key Holder professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

19 reviews

4.0

Oct 16, 2025

It is ok

Sales associate/key holder

Recommend

CEO approval

Business Outlook

Pros

Discount on auto parts for your car

Cons

It is retail and pay is low

2.0

Aug 31, 2025

Company restricts raises when promoted internally

Sales associate/key holder

Recommend

CEO approval

Business Outlook

Pros

Room to grow within company

Cons

The company caps raises at 10% of your current base pay, so even if you work hard for a promotion you'll likely be compensated far less then if they hire someone brand new with no experience. Hours keep getting cut for part time employees but the company keeps hiring new people instead of giving existing personnel the hours. No rotating schedule to provide weekends off.

2.0

Aug 6, 2024

Great place to work, if you don't need money for basic living expenses.

Sales associate/key holder

Recommend

CEO approval

Business Outlook

Pros

Some co-workers can be extremely friendly and helpful.

Cons

Dealing with the general public and corporate becomes soul-crushingly exhausting.

Viewing 1 - 3 of 19 Reviews

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Advance Auto Parts

Advance Auto Parts Sales Associate/Key Holder reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It is ok

Company restricts raises when promoted internally

Great place to work, if you don't need money for basic living expenses.

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