Advance Auto Parts reviews

3.1

43% would recommend to a friend

(5,530 total reviews)
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Shane O’Kelly

22% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jun 4, 2013
Recommend
CEO approval
Business Outlook

Pros

The hourly rate was pretty good, but only because I negotiated it. Alot of the coworkers were really nice, and I enjoyed working with them.

Cons

The management was absolutely the worst; they talked down to you and teated you like an idiot ! I had a problem with the management that was race related, and tried to contact H.R. at the home office, but they refused to do anything about it!

2.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Who doesn't like someone treating you like a hero for some simple task? Most customers do appreciate us, and I appreciate them. The job is fairly low impact physically for a manager with health issues. As a third tier retail manager, I am paid slightly higher than Glassdoor has my job title's pay rate listed, but then again, I've been stuck in essentially the same position for 8+ years, so I'm not sure that's a pro.

Cons

Currently, I do the AGM job without the AGM pay. My store has no AGM, so I'm a defacto AGM. In my experience, and biased perspective: There is little need in this company for educated, professional, experienced, honest, loyal, hard working, ambitious, and proficient leaders. I have all the obvious qualifications for a GM job (Business management degree, ASE certification, experience, etc...). However, I cannot get the DM to enroll me in the management training course. I have been rejected for general manager jobs because I have not been through the course, and I have not been to the course because I failed a computerized psychological test years ago. I did pass that same test over a year ago, but it has not changed my opportunities. I'm seldom informed of opportunities that open up. I have to pursue them myself when I hear of them through the rumor mill. To top it all off, I've seen people whom I have supervised, who didn't want to work while they are at work, get opportunities I have been passed up for. That is demoralizing. This is a stressful job (mostly due to thin staffing). I had a possibly related life threatening health event, and, according to my district manager, I almost lost my job due to the one month my doctor ordered I take off. That entire month was covered by my accrued sick time. You could get fired for almost dropping dead and using sick time here.

3.0
May 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Helping out the customers that need your help, it feels good to do something that I find simple that makes a customer's day. I truly respect most of the people I work with, most have the knowledge and skills that help the store thrive and make customers happy.

Cons

Well the pay and the hours are less to be desires. Even if you have the education and credentials you are still treated like a burden because "you didn't put the time in". Some management is a victim of the "retail curse": "Well you've been here long enough, would you like to run the place". The computer systems are awful, I use my smart phone so many times during the day to find thins for customers.

Viewing 5197 - 5199 of 5,530 Reviews

Glassdoor has 5,723 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.