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      Advance Auto Parts

      Engaged Employer

      Advance Auto Parts reviews

      3.1

      42% would recommend to a friend

      (5,528 total reviews)
      avatar

      Shane O’Kelly

      21% approve of CEO

      32% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      2.9

      Culture & values

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Compensation and benefits

      2.5

      Senior management

      Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Sep 13, 2012

      They say "The Best Part is Our People" but...

      Operation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Advance has a lot of great perks, very involved in local communities, liberal "work from home" policy, casual/business casual environment

      Cons

      I can only remember ONE person actually retiring from Advance, and he worked in the DC. Too many people leave after lengthy careers with the company because of the turmoil. Every 3 years or so there is another shift in Leadership, so there is no true consistency in the organization. Advance still thinks they can be a Retail and a Wholesale market leader because the people they have in Leadership positions don't know the automotive business and don't realize they can't be all things to all customers.

      3.0
      Sep 12, 2012

      Fun but frustrating at times

      Mobile pro
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is generally friendly and helpful when needed. Challenging job where building customer relationships can be quite rewarding.

      Cons

      Upper management has a strong tendency to micro-manage each store. The computer systems also get randomly updated and changed without notice. Pay is terrible, and raises are automatic rather than performance-based (as they claim to be).

      3.0
      Sep 12, 2012

      Delivering auto parts

      Mobile parts pro
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly atmosphere Helpful, cooperative co-workers They go out of their way to satisfy their customers. I've delivered parts and assistance to motorists who've broken down on the road. And gotten them on their way. THAT'S service!

      Cons

      Low pay Rude, arrogant customers (some people you just can't satisfy) The employee performance program used (IGNITE) tends to cause associates to avoid and "shy away" the customers that want only a few low priced items.

      Viewing 5293 - 5295 of 5,528 Reviews
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      ReviewsAdvance Auto Parts reviews

      Glassdoor has 5,721 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.