Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,527 total reviews)
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Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Jun 5, 2012

Advance Auto Parts

Recommend
CEO approval
Business Outlook

Pros

The ability to help people

Cons

Micro- management by District Leaders. Store managers are unable to take control of store without District Leader approval. Managers do not know how to manage, or have no parts knowledge at all.

3.0
Jun 1, 2012

Auto Parts Retail AGM

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customers - Excellent customer service philosophy from corporate - Career advancement opps are there to be earned and awarded, if you have the time

Cons

* Corporate/retail training is abysmal unless the store is staffed well enough to make daily operations managable, and the AGM recognizes how critical training is to creating an effective team and is willing to put forth the time and effort to methodically train his staff. *Regional District Manager is untrustworthy, and is an incredibly divisive *Copious amounts of material waste (paper, plastic, et al) *In an attempt to reduce operating expenses, the company has instituted a scheduling software protocall that is not only tedious to use, but leaves the store understaffed by 8% on average at all times; understaffed at the evening "rush"

2.0
May 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent Pay and Bonus Opportunities. Room for Advancement. Advance's ideals are great. Good upper management IMO.

Cons

Advance is loosing the Auto parts battle. Cliental of this industry cares less about service than price. You deal with trash all the time. Long hours and little time off. Their scheduling system is the biggest joke i have ever seen.

Viewing 5335 - 5337 of 5,527 Reviews

Glassdoor has 5,720 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.