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      Advance Auto Parts

      Engaged Employer

      Advance Auto Parts reviews

      3.1

      42% would recommend to a friend

      (5,524 total reviews)
      avatar

      Shane O’Kelly

      21% approve of CEO

      32% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      2.9

      Culture & values

      2.9

      Work/Life balance

      2.9

      Career opportunities

      2.8

      Compensation and benefits

      2.5

      Senior management

      Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Jan 17, 2012

      Lower level employees are not compensated for their hard work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have a good SM, and good fellow employees it can be great. You get a discount on parts, that helps when you have a beater like I do.

      Cons

      Mobile Parts Pro, and Salespersons are severely underpaid, and work less than 30 hrs per week. Management needs to adjust the pay scale, or risk losing more employees when the economy improves. The CDL should be scrapped, you can't determine how much customer traffic flows at certain times of the day by a computer. It could change at anytime and when it does, you leave yourself open to being seriously understaffed.

      2.0
      Jan 16, 2012

      Not provided w/mgmt. support or educational tools.

      Mobile parts pro
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meeting new people every day. Also, self satisfaction (it didn't come from any mgmt. telling you, that you did a good job) that you had helped someone trouble shoot& solve their vehicle's problem.

      Cons

      As a delivery driver, time was of the essence. Expected to run register, stock, clean bathrooms (had to maintain vehicles also), do plan o grams, answer the phone w/in 3 rings (regardless of going out the door w/a full delivery or waiting on a customer), etc. Store was always short staffed & the hourly pay (for everything you are demanded to do) is horrible.

      2.0
      Jan 13, 2012

      It has been disappointing

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I work with in the store. They are loyal and make the best the can out of being yanked around.

      Cons

      They need to make up thier minds on how they want customers to preceive them. Can't change your mind with the wind. Be proactive with understanding how your stores need to be staffed to take care of our customers. They come / call when they have a need, not when CDL says so. Really look at hours of operations. Some store would benefit by staying open longer other need to have shorter hours based on tranactions. I see no reason how you decided, Maybe a dart board.

      Viewing 5368 - 5370 of 5,524 Reviews
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      ReviewsAdvance Auto Parts reviews

      Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.