Advance Auto Parts reviews

3.1

42% would recommend to a friend

(5,524 total reviews)
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Shane O’Kelly

21% approve of CEO

32% positive business outlook

Advance Auto Parts has an employee rating of 3.1 out of 5 stars, based on 5,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advance Auto Parts employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Oct 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Store management very good. Both ASE certified and know how to run a store. Most co- workers are easy to get along with.

Cons

Worst computer system I have ever seen in 20 plus years in this field. stocking hard parts ie pads, rotors , chassis come in once a week and are palated and in totes in no particular order. We cant sell what we dont have. To top it off, parts are not even checked in. How can you trust that the whole order is accurate? Worst customer base I have ever dealt with. I cant fix a persons car on the phone. At peak days we can have people lined up waiting, the phone ringing and we have 2 people on the counter, customers walking out because they get tired of waiting, all because the store has only so many labor hours available. The list could go on and on.

2.0
Sep 27, 2011
Recommend
CEO approval
Business Outlook

Pros

Great insurance, nice work schedules.

Cons

You are never doing good enough, the district manager always wants more and never means thank you when he says it.

Viewing 5398 - 5400 of 5,524 Reviews

Glassdoor has 5,717 Advance Auto Parts reviews submitted anonymously by Advance Auto Parts employees. Read employee reviews and ratings on Glassdoor to decide if Advance Auto Parts is right for you.