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Advanced Technology Services

Engaged Employer

Advanced Technology Services Help Desk Support reviews

2.7

3% would recommend to a friend

(6 total reviews)
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Jeff Owens

Not enough data to show CEO approval

3% positive business outlook

Reviews by job title

6 reviews
3.0
Feb 7, 2023

Call center

Recommend
CEO approval
Business Outlook

Pros

None really to speak of.

Cons

Poorly managed help desk focusing on call volumes, not resolutions.

2.0
Dec 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Good friends can be made Decent start for basic IT experience on your resume

Cons

Will pay you just enough to keep you going in everyday in order to feed yourself Management is bass ackwards and very childish with their "friendships" Employees are treated and looked at like numbers on a spreadsheet If you get a good immediate boss, dont expect their mandatory replacement in a year or two to be anywhere near as good, management tends to swap roles left and right to get their "friends" into higher pay grades

1.0
Jun 13, 2017

Trash

Recommend
CEO approval
Business Outlook

Pros

There are no pros working for this company

Cons

The problem is that these guys are slaves to Caterpillar. Caterpillar employees and contractors are demanding and having to fulfill even the most stupid request like setting up an Outlook email even though CAT uses Lotus Notes is mind boggling. In addition the upper management isn't helpful at all and all they do is tell you to look at the documents for certain problems. Terrible company, terrible management and they've fired new employees because they didn't meet their ridiculous standards

Viewing 1 - 3 of 6 Reviews

Glassdoor has 562 Advanced Technology Services reviews submitted anonymously by Advanced Technology Services employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Technology Services is right for you.