Pros
The shining beacon amidst the chaos is the commendable dedication and support exhibited by the majority of nurses and clinical staff. They serve as pillars of strength, making the work environment tolerable despite its flaws.
Cons
For those contemplating a position within the Patient Access department, it’s essential to weigh the prerequisites carefully. If you possess insurance knowledge and prior experience with initiating prior authorizations for hospital admissions, you might find your footing here. However, lacking a medical background could prove challenging. Prepare yourself for a department marked by disorganization and a glaring absence of proper training. Management’s ineffectiveness is noticeable, compounded by a supervisor who struggles to fulfill their duties competently. Be mindful that favoritism is prevalent, and those who curry favor with management and consistently cover shifts may receive preferential treatment. Unfortunately, HR’s handling of concerns is lackluster, often leading to fruitless investigations and no resolution.