Aflac reviews

3.9

82% would recommend to a friend

(1,509 total reviews)
avatar

Dan Amos

84% approve of CEO

72% positive business outlook

Aflac has an employee rating of 3.9 out of 5 stars, based on 1,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aflac employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Sep 26, 2022

I liked it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. dont work here i ahte my life

Cons

it was amazing get a job here

3.0
Sep 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay @$1300 every 2 weeks. 401k. AFLAC credit union. List goes on.

Cons

They still expect you to be nice to their customers. They also will micro manage you if you. That means, listening to your calls without you knowing. Management will embarrass you if you are not meeting their expectations. And if you have questions, don’t expect for anyone to answer you or assist you with customer service, especially if a customer ask for a supervisor. Lastly, They expect you to baby customers even if they cuss you out from top to bottom and threaten you and your family lives.

2.0
Sep 21, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay was decent, but honestly can be better, and the insurance and PTO was great.

Cons

The quota and micromanagement was horrible. They keep posting that 71% of their employees like it there and never want to leave. LIES... where are they getting that # from? It has to be Aflac Japan cause at HQ its NOT like that at all. Majority of the people there are miserable. You are expected to be a perfect robot. You have to process all claims correctly and of you miss 1 you get in so much trouble.

Viewing 331 - 333 of 1,509 Reviews

Glassdoor has 4,864 Aflac reviews submitted anonymously by Aflac employees. Read employee reviews and ratings on Glassdoor to decide if Aflac is right for you.