Aflac reviews

3.9

82% would recommend to a friend

(1,509 total reviews)
avatar

Dan Amos

84% approve of CEO

72% positive business outlook

Aflac has an employee rating of 3.9 out of 5 stars, based on 1,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aflac employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Truly a great company. Free Marketing. Unlimited PTO. No income cap-you can make as much money as you want!

Cons

Local management is a joke. Threatens to take away your accounts (the ones you prospected, closed and enrolled) if you don't "insert threat here". You are supposed to be a noncaptive agent, but the second they find out you are licensed with other carriers, they will take your writing number. They "own" the clients you bring to the table. Commission only. 1099 without benefits.

3.0
Oct 25, 2016

Certified Life and Health Insurance Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide a great product which is often a saving grace to people during what is possibly one of the most difficult times of their lives and being part of the team that makes it happen is a good feeling.

Cons

Customer service is supposedly the goal, yet that focus is lost with the emphasis on taking more and more calls and they don't take into consideration the number of policies touched per call (if an an insurance agent for Aflac calls you frequently look at numerous accounts and policies on that call which naturally means it is going to take longer and still they don't allocate for that) which unfairly reflects on the stats. It makes it stressful being constantly monitored instead of trusting the agents to be the resourceful, customer service driven people that they are.

3.0
Oct 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Great experience learning about sales, meeting with business owners, servicing clients, learning about the business of insurance, seeing more of whatever city you are in

Cons

You won't make any money unless you are REALLY good at sales, get lucky, or your District coordinator is generous with their business, which they usually are not.

Viewing 1099 - 1101 of 1,509 Reviews

Glassdoor has 4,863 Aflac reviews submitted anonymously by Aflac employees. Read employee reviews and ratings on Glassdoor to decide if Aflac is right for you.