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      Aflac

      Engaged Employer

      Aflac reviews

      3.9

      82% would recommend to a friend

      (1,509 total reviews)
      avatar

      Dan Amos

      84% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.1

      Culture & values

      4.0

      Work/Life balance

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      3.6

      Senior management

      Aflac has an employee rating of 3.9 out of 5 stars, based on 1,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aflac employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Jan 15, 2014

      Aflac review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money is good and sometimes can be a fun place to work.

      Cons

      Management does not always want to listen to their employees.

      2.0
      Jan 5, 2014

      It's a phone job.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is closed on the weekends and the latest you'd ever have to work is 7pm. However, every 3 months your schedule is in jeopardy of changing. Nice holiday schedule: closed black friday, christmas eve, MLK, good Friday, and of course the normal holidays. The work doesn't come home with you.

      Cons

      -Planing on having a baby soon? If your due date is within the first year, you're expected to quit prior to the baby being born, take out cobra, and HOPE they'll hire you back in the next new-hire class, whenever that may be. If you don't quit, they'll fire you for not following the attendance procedure. And yes, this is 100% legal in Nebraska. -Training is nothing more than a powerpoint presentation. If you've never worked in a call center, this is not the place to start. There is no training on phone etiquette, call control, tone, or really anything basic about how to take a phone call. Not to mention, the training on the technical material is mediocre at best. -If you ask for help, some leads will give you attitude as if you're inconveniencing them. Not to mention there is absolutely no consistency in the information given. Have a sup call? Some refuse to help you. -Carer advancement is non existent.

      4.0
      Dec 8, 2013

      Stay positive and keep focused!

      Cit
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Aflac was one of the best things that has happened in my life. My son who has a chronic heart condition needed me to be available, and working with Aflac afforded me the opportunity to work my own schedule. I have been with Aflac 5 years now, and like any job, it's had its ups and downs. The pro's have been my management team has been very supportive in my growth. I am coached, encouraged to meet the goals me and my manager set, and then achieve them. The opportunity is great if you can get in and learn the business. Have an understanding of sales, and know that there are ups and downs financially with this. Stay positive, learn how to encourage yourself. Learn from those who are doing well. Focus your business as a business and know that it can take time to get where you want to go, but keep pushing and you will get there. You have to be realistic with this business, and work it. Find your mentors, and you will find your way!

      Cons

      If you are lucky enough to have supportive management team that will help you meet the goals and benchmarks set by the company to win the awards set up for you in the beginning, it can be great, but if you don't, that can be disappointing. I've seen it both ways. Keeping your nose clean, doing what you are supposed to do will help you, but if you get mired down with the politics, then you will get caught up in the mess and probably leave.

      Viewing 220 - 222 of 1,509 Reviews
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      Glassdoor has 4,863 Aflac reviews submitted anonymously by Aflac employees. Read employee reviews and ratings on Glassdoor to decide if Aflac is right for you.