Pros
Was a great place for a work/life balance career. Under Mike McMullen, company culture was restored, because he recommitted the execs to investing in the staff and the environment.
Cons
Has always been hard to move new things through the bureaucracy because managers were judged more on short term completion of projects than on any long-term vision. However, bad that was, it was nothing compared to the chaos since Padrig McDonnell became CEO. There has been a blind gutting of functions, advanced R&D, etc. to meet some sort of recommendations from what one can only assume are very well-paid consultants. Still, in over a year of being CEO, we have not heard any articulate vision for what the company will emphasize beyond "customer first". Hell, you can hear that at Costco. What's the direction? What's the strategy? What advantages have we gotten from your consultant friends that the execs couldn't have learned by spending a day talking to contributors in the product divisions. After a year of him being CEO and about 3 years of getting his emails, none of my co-workers have been able to pull anything meaningful out of what is being said. I don't know why the board lets this go on.