No work-life balance, minimal leave, on call, management plays favorites, not a lot of room for advancement. Local management will get people into “trouble” for minor things so that you will be on your final warning and have to do everything they say or you get fired. Very manipulative and petty.
They call this position a Communication Specialist, rather than a dispatcher, so the staff can’t unionize. Dispatchers have a Union and Communication Specialists do not. This is how they can require overtime, garbage shifts, on call, and basically abuse their employees as their employees have no protection.
The reason for the high turnover for employees and lower level management is everything listed above. They run employees into the ground until they burn out and either quit or they fire them as they know they have gotten everything out of them they can.
There is a policy for leave there that also discriminated against people who don’t have children. In a year you get enough sick leave to cover just over 1 shift. That’s calling out once in a whole year if you are sick. BUT if you have a kid you can use your vacation hours to take care of them and everyone receives much more vacation time. People with kids abuse that privilege and those without children are required to cover for them. Poor system in place.