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      Alarm.com

      Engaged Employer

      Alarm.com Dealer Support Operations Associate reviews

      2.0

      0% would recommend to a friend

      (8 total reviews)

      Steve Trundle

      Not enough data to show CEO approval

      Ratings by category

      4.0

      Diversity & inclusion

      3.0

      Culture & values

      2.0

      Compensation and benefits

      2.0

      Career opportunities

      1.0

      Work/Life balance

      1.0

      Senior management

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      2.0
      May 24, 2025

      OK company to work for

      Dealer support operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Truly hybrid job, two days in office, three from home -Nice office and facilities with nice breakroom -Provides tech (laptop, headset. Keyboard/mouse for office AND at home) -Relatively diverse staff, but still overwhelmingly Caucasian.

      Cons

      -Required to work 11AM to 8PM one day a week. -Required to work one Saturday a month -PTO is a joke -You must stay until your call is done (often past your scheduled end time) -Lots of POC quitting as of late

      2.0
      Mar 16, 2017

      Trying to look for a silver lining. Honestly feel punished for doing well.

      Dealer support operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, work environment, culture. Personal desk space. Understanding management. Training and resources are vast Plenty of room to grow within.

      Cons

      Communication is lacking from some departments. If you're a contingent you really are punished for working as hard or if not harder than others. HR doesn't seem to care about you if you fall into temp/contingent category. Can be overwhelming at times.

      Viewing 1 - 3 of 8 Reviews
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