Alaska Airlines reviews

4.1

79% would recommend to a friend

(1,727 total reviews)
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Ben Minicucci

78% approve of CEO

78% positive business outlook

Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,727 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 28, 2015
Recommend
CEO approval
Business Outlook

Pros

People I work. Nice benefits.

Cons

The reviews about IT is true, especially with the new leadership. Churn and burn is right. Many looking to leave (even new hires) as we don't know if we will have a job tomorrow. Seems like leadership likes using fearfactor. This plus not being valued, being underpaid, reorgs and outsourcing doesn't make this a fun place to be. With all this happening, nothing has changed - systems are still old and broken.

2.0
Dec 8, 2017

Trust Lost

Recommend
CEO approval
Business Outlook

Pros

Some great coworkers are the reason I stayed so long, flight benefits are nice for those who have been here a while, better than average 401K

Cons

Took away benefits from the most loyal employees, senior leaders lied directly to me on multiple occasions, little diversity of thought among the executives, company took on too much with the Virgin America acquisition and has failed to care for employees and customers during the integration, compensation is well below average, employee survey scores have been low for years but there have been no consequences for these leaders, other Seattle based companies are internally using Alaska Airlines as an example of how a company can fall from great to mediocre

Viewing 13 - 15 of 1,727 Reviews

Glassdoor has 1,888 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.