Alaska Airlines reviews

4.1

79% would recommend to a friend

(1,727 total reviews)
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Ben Minicucci

78% approve of CEO

78% positive business outlook

Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,727 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 18, 2011
Recommend
CEO approval
Business Outlook

Pros

flight benefits are a plus and great people

Cons

low pay, bad health insurance

4.0
May 12, 2011
Recommend
CEO approval
Business Outlook

Pros

* Great family type atmosphere * People are passionate about their business * Generally, good work-life balance (unless during busy season or project work) * One of the best in a tough industry * Relatively small company, can make a real impact

Cons

* Management seems to be slow to get rid of poor performers * Many leaders run things by micro-management, very much a command and control environment (more so in some areas than others) * Pay appears to be indexed to airline averages. That is fine if you only employ pilots and flight attendants, but it doesn't work when you have skilled tech and management employees. There are plenty of other employers on the west coast that will pay double for comparable work.

3.0
May 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Flight benefits! The ability to trade away 50% of your shifts gives anyone the ability to use their flight benefits to travel the world. Alaska Airlines has a lot of pride and brand recognition which helps to drive the expectations of customer service in a big way. Work was fun when it was busy and you could never predict who or what you would see checking in at the airport.

Cons

The pay was the reason I left, it takes a lifetime to max out the pay scale and starting pay was only 10.80. The hours were also rough, it wasn't bad because shifts are bid on based on seniority but if you get stuck on a relief schedule your hours changed every week. One week it was starting work at 1 am the next week it was 3:45pm. I wasn't able to see my family and I ended up leaving the company.

Viewing 1705 - 1707 of 1,727 Reviews

Glassdoor has 1,888 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.