Alchemer reviews

I waited to write this so I could be as objective as possible. The tech outages mentioned above are a major problem, and it takes away the ability to keep up with competition in terms of advancements and new features. Also, it felt like some of the current offerings needed more work so I had a hard time seeing when innovation and advancements would be on our roadmap. The culture here ends up being the main issue, and a major reason why I left. This place has amazing staff, but they can’t reach their full potential with constantly moving expectations, and then being belittled and put down for not meeting those expectations. I believe that leaders should coach, and own up to their short comings. This is not something I saw often at Alchemer. Grace was demanded from us for the technology team who was fighting to create more stability, but if one little thing wasn’t properly updated on the AM side, we were crashed down on with an iron fist.

For a company that prides themselves on being "customer centric", when it comes to their internal customers (their employees)….they could be furthest from a priority. Employees are berated, overworked, left out of critical communication, and left to fend themselves supporting/selling a platform that is unstable.